Panasonic WV-NM100 If Netscape Communicator is used, If Internet Explorer is used

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TROUBLESHOOTING

Symptom

Possible cause / Possible solution

Reference page

The live picture is not renewed / the alarm picture is not renewed.

Since the data has been recalled from the cache of the PC, the picture might not have been requested to the camera. If this symptom occurs frequently, it is recommended to set the browser as follows.

If Netscape Communicator is used

Set the memory cache and the disk cache to 0 Kbytes in the [Advanced Cache] category of the [Preferences] menu.

Also, check “Every time” for “Document in cache is composed to document on network” in the [Cache] menu ([Preferences] – [Advance] – [Cache]).

If Internet Explorer is used

Select “Every visit to the page” for “Check for newer versions of stored pages” in “Temporary Internet Files” of “Internet Options”.

Inspect the power cord and the plug of the AC adapter occasionally.

Symptom

Possible cause / Possible solution

The power cord insulation is damaged.

The power cord and the power plug of the AC adapter are hot during use.

The power cord gets warm or hot if bent or pulled during use.

The power cord or the plug is damaged.

If you continue to use it, a fire or an electric shock may occur. Unplug the AC adapter immediately, and refer servicing to qualified service personnel.

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Contents Operating Instructions English Version Important Safety Instructions Contents Advanced Settings for Operation mode Features PrefacePrecautions Do not aim the camera at bright light sourcesPlatform MPEG-4 plug-in is exclusive to Internet ExplorerTrademarks and Registered Trademarks Front View Inside of the connector coverRear View Installations Connection example ConnectionsRequired cable Using with an Intranet LAN Connection type LANUsing via the Internet Connection type Required hardwareSetup Preparations for the SetupSetup with the Provided Panasonic IP Setup Software Items included in the softwareDhcp DNS Network Setup of the PC Using Windows 98 SEScreenshot Using Windows Screenshot Using Windows XP Category View Network Connections window appears Network Setup of the Camera Basic setup page appears Click the Advanced setup button WAN Connection type Description of the parameter Bootp Installation of the MPEG-4 Plug-in Basic Settings Hour, minute and second Power/Link/Access LEDCharacters for Camera name Up to 32 char Camera positionImage capture size Browsing PicturesMonitoring a Still Picture of a Single Camera Quality of imageImage Size Adjustment of the brightness of the picturePanning and tilting One time panMonitoring the Motion Picture of a Single Camera Adjustment of the brightness of the motion picture Monitoring Still Pictures of Multiple Cameras Operation mode page of Advanced setup appears How to Operate Monitoring the Picture of a Camera in a Preset Position Browsing Pictures Saving the Currently Monitored Picture on the PC Action when Motion is Detected Motion Detector FunctionInform by sending e-mails Detecting Motion in the Monitored Area Post-alarm External alarm inputPre-alarm Alarm typeSetting of the Motion Detection Area Alarm page appears Viewing the Picture Stored in the Camera To view the previous or next picture automaticallyTransferring Pictures to the Server Password ModeFile name Non alarm transmission Check onDirectory Date & TimeTransferring Pictures to the Server when Motion is Detected Customizing the Contents of the Alarm Mail Alarm Connector and AUX Output ConnectorOther Functions Advanced Settings Advanced Settings for Operation modeBandwidth control Operation mode selectionMPEG-4 mode setup Refresh intervalAdjusting the Picture Hold Sharpness PAN / Tilt calibrationSettings for the Host Authentication Access level Host addressSettings for the User Authentication Example admin System Settings Time setup year-month-day hourminsec Time adjustmentSynchronization with NTP server Time is adjust NTP portCharacters for Password Default setting for Host name WV-NM100 User nameDefault setting for User name Default setting for PasswordSnmp Settings Default setting for Location Default setting for Community name public Equipment nameDefault setting for Equipment name Community nameUsing Help Firmware UpgradeTroubleshooting Possible cause / Possible solutionIf the camera and the PC are connected Same subnet If the camera and the PC are connected in a Different subnetIf Netscape Communicator is used If Internet Explorer is usedSpecifications CameraGlossary of Terms Term ExplanationTerm N1102-1013 V8QA6036BN