Motorola I580 service manual Preface, Who Should Use This Manual, How This Manual Is Organized

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PREFACE: Who Should Use This Manual

PREFACE

The iDEN i580 Digital Multi-Service, Data-Capable Portable Field Service Manual contains the information necessary to identify and fix problems in the Motorola i580 Digital Portable. This unit is based on digital technology and is designed to operate on iDEN systems.

Basic and field-level service for the this unit as described in this manual includes troubleshooting, testing, board swapping, and maintenance.

Service for this unit is based on the substitution method: a faulty part is replaced by a working one, providing quicker service to the customer. For example, if the battery is faulty, it is replaced. If the unit requires more complete testing or service than is available at the basic level, it is sent to the field-level service facility, serviced, and returned to the iDEN Customer Care Center (ICC).

NOTE: Before operating or testing this unit, please read the Safety and General Information section in the front of this manual.

1.1Who Should Use This Manual

This manual is intended for service technicians who should be familiar with the test equipment recommended in Appendix A. To help pinpoint basic problems with the unit, first perform the mechanical checks and self tests as described in Chapter 5; then proceed to field level troubleshooting and testing.

1.2How This Manual Is Organized

This manual contains the following chapters and appendices:

Chapter 1 presents the theory and technology used by the iDEN system and the unit. Chapter 2 describes the unit’s features, icons, and indicators.

Chapter 3 describes displays, messages, and alerts.

Chapter 4 describes preparing for basic level testing.

Chapter 5 describes basic mechanical checks and self test procedures to be performed. Chapter 6 describes basic test modes and technician test procedures.

Chapter 7 describes how to prepare and operate field level test equipment. It also contains disassembly and reassembly instructions.

Chapter 8 describes field level test modes and procedures.

Chapter 9 describes large component repair and rework procedures.

Appendix A provides information on ordering kits and replacement parts. It also contains lists of recommended test equipment.

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Contents IDEN Digital Multi-Service, Data-Capable Portable I580 Manual Revisions Safety and General Information Electro Magnetic Interference Compatibility Medical DevicesAccessory Safety Information Cleaning and Drying ConsiderationsSafety and General Information Model Information Model Numbering SystemModel Specifications General Receiver TransmitterContents Chapter Basic Level Test Modes and Procedures Chapter Field Level Test Modes and Procedures Appendix a Ordering Replacement Parts and Kits How This Manual Is Organized PrefaceWho Should Use This Manual Conventions Used in This Manual Related PublicationsOverview IDEN Digital Modulation TechnologySpectrum of iDEN Quad 16QAM IDEN Voice Compression Technology RF Transmission BurstsCalling Area Coverage MOTOtalk Bluetooth Wireless SystemGlobal Positioning System GPS Section To remove a SIM card Figure SIM CardsRemoving and Inserting a SIM Card Removing a SIM Card To insert a SIM card FigureFEATURES, ICONS, and Indicators I580 FeaturesDisplay Icons Main Menu IconsStatus Icons Power-Up Sequence DISPLAYS, MESSAGES, and AlertsSelf-Test Reset Errors Power-Down SequenceSelf-Test Errors MessagesService Messages Service MessagesAlert Tones Alert TonesAlert Tones Alert Tones To set unit to vibrate for all calls Using the Optional Vibrate FunctionVibrator Settings From the main menu, select Settings 2-Way Radio Alert Type Test Equipment Preparing for Basic Level TestingReference Accessories Reference UnitCustomer Care Reset ConditionBasic Level Checks and Self Tests Test ConditionsBasic-Level Test Checklist Basic-Level Test ChecklistPreventive Maintenance To clean the unit takes approximately 3 minutesShock and Pressure test time is approximately 3 minutes Mechanical and Electrical ChecksSIM Card Swap Test SIM Card Swap test time is approximately 5 minutesLockup Test Accessory Swap TestAccessory Swap test time is approximately 5 minutes Lockup Test time is approximately 6 minutesBattery Connections test time is approximately 5 minutes Battery Connections TestTesting the GPS Receiver To test the GPS ReceiverVoltage Recognition test time is approximately 4 minutes Self-Test ProceduresVoltage Recognition Test Passcode test time is approximately 5 minutes Programming Menu Settings CheckPasscode Test From the main menu, select Settings Display/Info Contrast Phone Calls FeaturesWay Radio Options Personalize Volume FeaturesSecurity Features From the main menu, select Settings Security GPS PIN Advanced Features Call Performance TestCall Performance test time is approximately 7 minutes To enter Debug/Trace Mode Basic Level Test Modes and ProceduresEntering Debug Mode Test ModesTrace Mode Display Screens Display ScreensGPS To enter Test Mode Test Mode Test ProceduresEntering Test Mode Audio Loopback TestAudio Loopback test time is approximately 3 minutes ESN and Imei Matching TestDebug Check ESN/IMEI Matching test time is approximately 6 minutesTo monitor the data in the unit 68P80401P05 Technician Test Procedures Connecting the Unit to the RSS Workstation Programming the i580 UnitCodeplug Help Codeplug TroubleshootingTo access the codeplug Help topic in Windows Preparing for Field Level Testing Preparing Equipment for TestingUsing RSS Connecting an iDEN Unit to the R-2660Typical R-2660 Setup To connect the unit to the R-2660RF Zone Fields and Values To enter Initial Registration modeOperating the R-2660 Disassembling and Reassembling the Unit Disassembly Sequence FlowchartAssembly/Disassembly Procedures Remove Remove Battery CoverInstall Remove Battery Remove SIM Card Remove AntennaPreparing for Field Level Testing Remove Antenna Remove Back Housing Remove Main Board, Keypad Remove Flip Assembly Procedure to remove flip assemblyPreparing for Field Level Testing Remove Flip Assembly Install Flip Assembly Procedure to install flip assemblyPreparing for Field Level Testing Install Flip Assembly Exploded View and Parts List I580 Component Parts ListI580 Exploded View Field Level Test Modes and Procedures Field-Level Test Checklist Required Test EquipmentField-Level Test Checklist Done Technical Tests Pass FailSee the Strong Signal Environment section Registration/Call TestSignal Quality Error SQE Test R-2660TX Power Test See Entering Test Mode Press Menu, EditBit Error Rate BER Test PassPower-Up Test Keypad Test Audio Test Use this test to check the audio portion of the unitReset Test ResetReset Log Test To perform the reset log testModel Assembly MA Test Mode Test GPS Global Positioning System Receiver Test Use this test on a unit to check its GPS functionalityYes Bluetooth Test This Page intentionally left blank Mechanical Parts Rework and Repair Recommended EquipmentRework/Repair Requirements Recommended ToolsRecommended Supplies Board Preparation Components IdentificationLand Preparation Procedure Mechanical Parts Rework ProcedureRemoval Procedure Installation Procedure5 J752 Audio Jack 4 J600 RF Connector6 J401 30 Pin Board-to-Flex Connector 9 M105 Battery Contact 7 J400 80 Pin Board-to Flex Connector8 M002 Simm Connector 11 J753 Microphone Socket SW-all Key/Switch10 M2 2 Pin-Contact 13 D401 through D412 LED Replacement Parts Ordering Replacement Parts and KitsCustomer Service Domestic OrdersReplacement Kits Table A-1Mid Rate Travel Chargers Bluetooth Accessories NNTN2344 NA Table A-2. Recommended Test Equipment and Tools Recommended Test Equipment and ToolsRecommended Programming Equipment Table A-3. Recommended Programming EquipmentTable A-4. Recommended Software TTY@68P80401P05@
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