Motorola I580 service manual Codeplug Help, Codeplug Troubleshooting

BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation

Refer to any relevant Radio Service Software Read-Me’s or active iDEN Service Bulletins for more information on setting up your test computer as an RSS workstation.

NOTE: For faster codeplug reading using an RS-232 connector, enable the QuickComm feature in the RSS configuration setup.

6.5.1Codeplug Help

If the codeplug is corrupted, the unit displays a SELF CHECK ERROR 0800 message. The procedure for repairing a corrupted codeplug is described in the RSS online Help System.

Equipment Required: Computer workstation with RSS installed, data cable RS232 or USB, reference unit (must be the same model as the problem unit).

To access the codeplug Help topic in Windows:

1.Set up your test equipment configuration. See Figure 6-1for an illustration of this configuration.

2.Start the RSS program.

3.Click on the Help choice on the menu bar, and then select Contents. The RSS online Help is displayed.

4.Click on the Troubleshooting link, and follow the detailed directions.

To prevent the loss of call lists, create a backup of the codeplug before attempting any form of modification. Refer to the Radio Service Software’s Help Menu for instructions on reading and saving codeplug information.

6.5.2Codeplug Troubleshooting

The RSS online Help System topics contain information for troubleshooting codeplug problems. The following error messages are discussed:

•Unable to read the codeplug

•Unable to write partial codeplug

•Unable to write entire codeplug

•Unable to write subscriber software (flashing)

•Unable to write software and codeplug

•Update failed while writing subscriber software

•Update failed while reading radio or writing entire codeplug

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