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Toshiba
e-STUDIO200L/230L, e-STUDIO350/450, e-STUDIO230/280, e-STUDIO3511/4511
manual
Troubleshooting
Models:
e-STUDIO230/280
e-STUDIO350/450
e-STUDIO200L/230L
e-STUDIO3511/4511
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Troubleshooting
Install
Password
TopAccess Errors
Delay Time
Login
Resetting Group Information
Topaccess END-USER Mode
Setting Up an Open Mailbox
Setting Group Information
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3. TROUBLESHOOTING
Network Operator’s Guide — 3. Troubleshooting
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Contents
Network Operator’s Guide
Software License Agreement
Government Restricted Rights
Trademarks and Copyright
About This Guide
Preface
Conventions
About Other Manuals
Table of Contents
Troubleshooting
Network Operator’s Guide Table of Contents
Overview
Features and Functions
Topaccess END-USER Mode
TopAccess Overview
TopAccess web page for end users opens
Accessing TopAccess End-User Mode
Install Software link
TopAccess Web Site
Function Tab
Menu Bar
Help link
Top link
Device Information
Checking Device Status
Paper
Options
Managing Print Jobs
Managing Jobs
Displaying Print Jobs
Releasing a Print Job
Deleting a Print Job
Click Delete
Displaying Fax/Internet Fax Jobs
Managing Fax/Internet Fax Jobs
Click Release
Deleting a Fax Transmission Job
Delay Time
File No
Displaying Scan Jobs
Managing Scan Jobs
Destination
Deleting a Scan Job
Agent
Status
Displaying Print Job Logs
Displaying Job Logs
Duration
Displaying Transmission Journals
Dept
Mode
Line
Displaying Reception Journals
From
Displaying Scan Job Logs
Managing Templates
Setting Group Information
Registering Private Template Groups
Private Templates page is displayed
Page
Template menu page is displayed
Click Save
Resetting Group Information
Click OK
Click the group name link that you want to reset
Registering Private Templates
Click Reset
Registering or Editing Private Templates
Private Templates page is displayed
Page
Click Edit to define or edit the template properties
For e-STUDIO450 Series and e-STUDIO280 Series
Select agents and click Select Agent
Network Operator’s Guide Managing Templates
Template properties are registered
Panel Setting
Entering the recipients manually
Destination Setting
Selecting the recipients from the address book
Click ADD
Click Destination Setting to open the Recipient List
Selecting the groups from the address book
Searching for recipients in the Ldap server
Click Address Group
Search Contact page is displayed
Selected recipients are added in the Recipient List
Internet Fax Setting
Fax Setting
Delayed Transmit
Password
ECM
Line Select
File Name
Email Setting
Fragment Message Size
Quality
Save as file Setting
Destination Use local folder
Login User Name
Port Number Command
Retype Password
Destination Remote
Scan Setting
Box Setting
Rotation
Color Mode
Background
Original Size
Jpeg Compression
Setting Template Password
Group Information page is displayed
Template Information page is displayed
Resetting Private Templates
Private Templates page is displayed
Template Properties page is displayed
Displaying Public Templates
Click Reset Template
Network Operator’s Guide Managing Templates
Managing Contacts in the Address Book
Managing Address Book
Adding, Editing, or Deleting Contacts Manually
Enter following items to specify the recipient information
Page
Click the link that you want to delete in the contacts list
Adding New Contact from the Ldap Server
Selected contacts are added in the Address Book
Click the Group submenu
Managing Groups in the Address Book
Enter following items to specify the group properties
Selected group is deleted
Managing Mailboxes
Enter the 5-digit password for the mailbox and click OK
Setting Up an Open Mailbox
Click Edit Select agents and click Select Agent
Page
Send email when an error occurs
MailBox Setting
Comment
Notification
Internet Fax Setting
Destination Setting
Relay End Terminal Report
Save as file Setting
Email Setting
Box Setting
Deleting an Open Mailbox
Enter the password for the mailbox and click OK
Selected mailbox is deleted
Displaying the Total Counter
Managing Counters
Displaying the Department Counter
You can check the total counter in this
Department menu page is displayed
Department Information page opens
Network Operator’s Guide Managing Counters
Troubleshooting
TopAccess Error Messages Print Job Status Messages
TopAccess Errors
Error Code Cause Corrective Action
Transmission/Reception Journal Status Messages
Network Operator’s Guide TopAccess Errors
Error Code Cause Corrective Action
Email process error Ask the sender to resend the Email
Error occurs because the paper empty
Scan Job Status Messages
Error Code Message Corrective Action
2C6A
Failed to copy file Turn the power OFF and then back on
Perform the print with the administrator’s
Has been exceeded list maxi Folders Mum
Error Code Message Corrective Action
Index
Index
29, 40
SUB
FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030037D0
Multifunctional Digital Systems
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