Error Code | Message | Corrective Action | |
|
|
| |
| Failed to create file | Make sure that the access privilege to the | |
2C31, 2C33 |
| storage directory is writable and the | |
| server or local disc has a sufficient space. | ||
|
| ||
|
| Then retry the scan. | |
|
|
| |
2C32 | Failed to delete file | Turn the power OFF and then back ON. | |
| Retry the scan. | ||
|
| ||
|
|
| |
| Failed to convert image file format | Turn the power OFF and then back ON. | |
2C40 |
| Retry the scan. If the error still occurs, | |
|
| contact your service representative. | |
|
|
| |
| Failed to read AddressBook | Turn the power OFF and then back ON. | |
|
| Retry the job in error. Reset the data in | |
2C61 |
| the Address Book and retry it. If the error | |
|
| still occurs, contact your service represen- | |
|
| tative. | |
|
|
| |
2C63, 2C64 | Invalid Domain Address | Ask your administrator to set the IP | |
| address. | ||
|
| ||
|
|
| |
2C65, 2C66, | Failed to connect to SMTP server | Make sure the SMTP server is correctly | |
2C69 |
| working, or the SMTP server address has | |
| been set correctly. | ||
|
| ||
|
|
| |
2C67, 2C68, | Failed to send | Turn the power OFF and then back ON. | |
2C6A |
| Retry the scan. If the error still occurs, | |
| contact your service representative. | ||
|
| ||
|
|
| |
| Invalid address specified in From: | Make sure that there is an illegal character | |
2C6B | field | in the Terminal mail address. Delete the | |
| illegal character and reset the appropriate | ||
|
| ||
|
| Terminal mail address, then retry it. | |
|
|
| |
| Invalid address specified in To: | Make sure that there is an illegal character | |
| field | in the Destination mail address. Delete | |
2C6C |
| the illegal character and reset the appro- | |
|
| priate Destination mail address, then retry | |
|
| it. | |
|
|
| |
2C6D | NIC system error | Contact your dealer for support. | |
|
|
| |
2C70 | SMTP service is not available | Ask your administrator whether the | |
| SMTP service is enabled. | ||
|
| ||
|
|
| |
2C80 | Failed to process received Email | Ask your administrator whether the Inter- | |
job | net Fax Received Forward is set. | ||
| |||
|
|
| |
2C81 | Failed to process received Fax job | Ask your administrator whether the Fax | |
| Received Forward is set. | ||
|
| ||
|
|
| |
2CC0 | Job canceled | (Job was canceled.) | |
|
|
| |
| Power failure occurred | Make sure that the power cable is con- | |
2CC1 |
| nected properly and it is inserted securely. | |
|
| Resend the job. | |
|
|
| |
Save as file |
|
| |
|
| ||
2D10, 2D12, | Illegal Job status | Turn the power OFF and then back ON. | |
2D13, |
| Retry the scan. If the error still occurs, | |
| contact your service representative. | ||
| |||
|
| ||
|
|
| |
92 | Network Operator’s Guide — TopAccess Errors |
