Error Code

Message

Corrective Action

 

 

 

2D11

Not enough memory

Make sure there is enough memory to

 

save the scan job.

 

 

 

 

 

2D14, 2D61

Invalid parameter specified

Make sure you specify the settings cor-

 

 

rectly and try again.

 

There are too many documents in

Delete the data in the local shared folder

2D15, 2D65

the folder. Failed in creating new

in the equipment.

 

document.

 

 

 

 

 

Failed to create directory

Make sure that the access privilege to the

2D30

 

storage directory is writable and the

 

server or local disc has a sufficient space.

 

 

 

 

Then retry the scan.

 

 

 

 

Failed to create file

Make sure that the access privilege to the

2D31, 2D33

 

storage directory is writable and the

 

server or local disc has a sufficient space.

 

 

 

 

Then retry the scan.

 

 

 

2D32

Failed to delete file

Turn the power OFF and then back ON.

 

Retry the scan.

 

 

 

 

 

 

Failed to convert image file format

Turn the power OFF and then back ON.

2D40

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to copy file

Turn the power OFF and then back ON.

2D60

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to connect to network desti-

Make sure the network folder is shared in

 

nation. Check destination path.

your network and retry the scan. If the

2D62

 

error still occurs, ask your administrator

 

to confirm whether the IP address or path

 

 

 

 

of the server is correct. Also make sure

 

 

that the server is operating properly.

 

 

 

2D63

Specified network path is invalid.

Make sure you specify correct network

Check destination path.

folder and retry the scan.

 

 

 

 

 

Logon to file server failed. Check

Make sure you specify correct user name

2D64

username and password.

and password to logon the file server, or

 

you specify correct file server. Then retry

 

 

 

 

the scan.

 

 

 

2D66

Failed to process your job. Insuffi-

Delete the data in the local shared folder

cient disk space.

in the equipment and retry the scan.

 

 

 

 

2D67

FTP service is not available

Ask your administrator whether the FTP

 

service is configured correctly.

 

 

 

 

 

2D68

File Sharing service is not avail-

Ask your administrator whether the SMB

able

protocol is enabled.

 

 

 

 

2DC0

Job canceled

(Job was canceled.)

 

 

 

 

Power failure occurred

Make sure that the power cable is con-

2DC1

 

nected properly and it is inserted securely.

 

 

Resend the job.

 

 

 

Store to e-Filing

 

 

 

 

 

2B10

There was no applicable job.

Retry the scan.

 

 

 

Network Operator’s Guide — TopAccess Errors

93

Page 93
Image 93
Toshiba e-STUDIO200L/230L, e-STUDIO350/450, e-STUDIO230/280 manual Failed to copy file Turn the power OFF and then back on