Error Code

Message

Corrective Action

 

 

 

 

Power failure occurred during

Make sure that the power cable is con-

2BD0

e-Filing restoring.

nected properly and it is inserted securely.

 

 

Resend the job.

 

 

 

2BE0

Failed to get machine parameter.

Turn the power OFF and then back ON.

 

Retry the scan.

 

 

 

 

 

2BF0

Maximum number of pages has

Reduce the pages and print again.

been exceeded (list maximum).

 

 

 

 

 

 

 

Maximum number of documents

Delete the documents from the boxes or

2BF1

has been exceeded (list maxi-

folders.

 

mum).

 

 

 

 

2BF2

Maximum number of folders has

Delete the folders from the boxes.

been exceeded (list maximum).

 

 

 

 

 

 

RFC related

 

 

 

 

 

 

Syntax error, command unrecog-

Check if the Terminal mail address and

 

nized

Destination mail address are correct.

2500

 

Check if the mail server is operating prop-

 

 

erly. Turn the power OFF and then back

 

 

ON. Perform the job in error again.

 

 

 

 

Syntax error in parameters or

Check if the mail server is operating prop-

 

arguments

erly.

2501

 

Turn the power OFF and then back ON.

 

Perform the job in error again. If the error

 

 

 

 

still occurs, Contact your service repre-

 

 

sentative.

 

 

 

 

Bad sequence of commands

Check if the mail server is operating prop-

 

 

erly.

2503

 

Turn the power OFF and then back ON.

 

Perform the job in error again. If the error

 

 

 

 

still occurs, Contact your service repre-

 

 

sentative.

 

 

 

 

Command parameter not imple-

Check if the mail server is operating prop-

 

mented

erly.

2504

 

Turn the power OFF and then back ON.

 

Perform the job in error again. If the error

 

 

 

 

still occurs, Contact your service repre-

 

 

sentative.

 

 

 

2550

Mailbox unavailable

Check the state of the mail box in the mail

 

server.

 

 

 

 

 

 

User not local

Check if the mail server is operating prop-

 

 

erly.

2551

 

Turn the power OFF and the back ON.

 

Perform the job in error again. If the error

 

 

 

 

still occurs, Contact your service repre-

 

 

sentative.

 

 

 

Network Operator’s Guide — TopAccess Errors

95

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