Error Code

Message

Corrective Action

 

 

 

2B11

Job status failed.

Retry the scan.

 

 

 

2B20

Failed to access file.

Retry the scan.

 

 

 

2B30

Insufficient disk space.

Delete unnecessary documents in e-Filing

 

and try again.

 

 

 

 

 

 

Failed to access Electronic Filing.

Make sure that the specified e-Filing or

 

 

folder exists. (If not, this error would not

 

 

occur.) Delete the specified e-Filing or

2B31

 

folder and reset them. Retry the job in

 

 

error. If the specified e-Filing or folder

 

 

cannot be deleted, contact your service

 

 

representative.

 

 

 

 

Failed to print Electronic Filing

Make sure that the specified document

 

document.

exists. (If not, this error would not occur.)

2B32

 

Delete the specified document and reset

 

them. Retry the job in error. If the speci-

 

 

 

 

fied document cannot be deleted, contact

 

 

your service representative.

 

 

 

 

Failed to process image.

Turn the power OFF and then back ON.

2B50

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to process print image.

Make sure that the Function List can be

2B51

 

printed out. Retry the print. If the error

 

still occurs, contact your service represen-

 

 

 

 

tative.

 

 

 

 

Insufficient Memory.

Turn the power OFF and then back ON.

2B90

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Invalid Box password specified.

Make sure that the password is correct

 

 

and retry the scan, or reset the password

 

 

and retry the scan. When this error occurs

 

 

for the print of the data in the e-Filing,

2BA0

 

perform the print with the administrator’s

 

password. If the recovery is still not com-

 

 

 

 

pleted or in case of invalid password for

 

 

the operation other printing (opening the

 

 

file, etc.), contact your service representa-

 

 

tive.

 

 

 

2BB0

Job canceled

(Job was canceled.)

 

 

 

 

Power failure occurred

Make sure that the power cable is con-

2BB1

 

nected properly and it is inserted securely.

 

 

Resend the job.

 

 

 

 

System fatal error.

Turn the power OFF and then back ON.

2BC0

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

 

Failed to acquire resource.

Turn the power OFF and then back ON.

2BC1

 

Retry the scan. If the error still occurs,

 

 

contact your service representative.

 

 

 

94

Network Operator’s Guide — TopAccess Errors

Page 94
Image 94
Toshiba e-STUDIO230/280, e-STUDIO350/450, e-STUDIO200L/230L, e-STUDIO3511/4511 Perform the print with the administrator’s