Error Code | Cause | Corrective Action |
|
|
|
| HDD full error | Ask the sender to resend the Email by |
|
| separating it to several Emails. If this |
| error occurs because the paper empty | |
| occurs and too much waiting jobs are | |
|
| |
|
| stored in the hard disk, add the paper |
|
| to activate other jobs. |
|
|
|
| HDD full alert | Ask the sender to resend the Email by |
|
| separating it to several Emails. If this |
| error occurs because the paper empty | |
| occurs and too much waiting jobs are | |
|
| |
|
| stored in the hard disk, add the paper |
|
| to activate other jobs. |
|
|
|
| Interrupt partial Email reception | Ask your administrator to enable the |
3A70 |
| Enable Partial Email setting and ask |
|
| the sender to resend the Email. |
|
|
|
| Partial Email disabled | Ask your administrator to enable the |
| Enable Partial Email setting and ask | |
|
| the sender to resend the Email. |
|
|
|
Email format error | Ask the sender to resend the Email. | |
|
|
|
| Ask the sender to resend the Email | |
| with attached files that are the TIFF | |
|
| format. |
|
|
|
Invalid character set | Ask the sender to resend the Email in | |
| the | |
|
| |
|
|
|
Email decode error | Ask the sender to resend the Email. | |
|
|
|
| TIFF analysis error | Ask the sender to resend the Email |
| with attached files that are the TIFF | |
|
| format. |
|
|
|
| TIFF compression error | Ask the sender to resend the Email |
| with attached TIFF files in the MH, | |
|
| MR, MMR, or JBIG compression. |
|
|
|
| TIFF resolution error | Ask the sender to resend the Email |
| with attached TIFF files whose reso- | |
| lution is either 200x100, 200x200, | |
|
| |
|
| 200x400, 300x300, or 400x400 dpi. |
|
|
|
| TIFF paper size error | Ask the sender to resend the Email |
| with attached TIFF files that can be | |
| printed on the paper available for this | |
|
| |
|
| equipment. |
|
|
|
Offramp transmission error | Ask the sender to specify the correct | |
| fax numbers and resend the Email. | |
|
| |
|
|
|
| Offramp security error | Confirm that specified fax numbers |
|
| are registered in the address book of |
| the equipment. If not, register the fax | |
| numbers in the address book and ask | |
|
| |
|
| the sender to resend the Email with |
|
| correct fax numbers. |
|
|
|
90 | Network Operator’s Guide — TopAccess Errors |