Error Code

Cause

Corrective Action

 

 

 

 

HDD full error

Ask the sender to resend the Email by

 

 

separating it to several Emails. If this

3A50-3A52

 

error occurs because the paper empty

 

occurs and too much waiting jobs are

 

 

 

 

stored in the hard disk, add the paper

 

 

to activate other jobs.

 

 

 

 

HDD full alert

Ask the sender to resend the Email by

 

 

separating it to several Emails. If this

3A60-3A62

 

error occurs because the paper empty

 

occurs and too much waiting jobs are

 

 

 

 

stored in the hard disk, add the paper

 

 

to activate other jobs.

 

 

 

 

Interrupt partial Email reception

Ask your administrator to enable the

3A70

 

Enable Partial Email setting and ask

 

 

the sender to resend the Email.

 

 

 

 

Partial Email disabled

Ask your administrator to enable the

3A80-3A82

 

Enable Partial Email setting and ask

 

 

the sender to resend the Email.

 

 

 

3B10-3B12

Email format error

Ask the sender to resend the Email.

 

 

 

 

Context-Type error

Ask the sender to resend the Email

3B20-3B22

 

with attached files that are the TIFF

 

 

format.

 

 

 

3B30-3B32

Invalid character set

Ask the sender to resend the Email in

 

the ISO-8559-1/2 format.

 

 

 

 

 

3B40-3B42

Email decode error

Ask the sender to resend the Email.

 

 

 

 

TIFF analysis error

Ask the sender to resend the Email

3C10-3C13

 

with attached files that are the TIFF

 

 

format.

 

 

 

 

TIFF compression error

Ask the sender to resend the Email

3C20-3C22

 

with attached TIFF files in the MH,

 

 

MR, MMR, or JBIG compression.

 

 

 

 

TIFF resolution error

Ask the sender to resend the Email

3C30-3C32

 

with attached TIFF files whose reso-

 

lution is either 200x100, 200x200,

 

 

 

 

200x400, 300x300, or 400x400 dpi.

 

 

 

 

TIFF paper size error

Ask the sender to resend the Email

3C40-3C42

 

with attached TIFF files that can be

 

printed on the paper available for this

 

 

 

 

equipment.

 

 

 

3C50-3C52

Offramp transmission error

Ask the sender to specify the correct

 

fax numbers and resend the Email.

 

 

 

 

 

 

Offramp security error

Confirm that specified fax numbers

 

 

are registered in the address book of

3C60-3C62

 

the equipment. If not, register the fax

 

numbers in the address book and ask

 

 

 

 

the sender to resend the Email with

 

 

correct fax numbers.

 

 

 

90

Network Operator’s Guide — TopAccess Errors

Page 90
Image 90
Toshiba e-STUDIO230/280, e-STUDIO350/450, e-STUDIO200L/230L, e-STUDIO3511/4511 manual Error occurs because the paper empty