Toshiba e-STUDIO200L/230L, e-STUDIO350/450 Email process error Ask the sender to resend the Email

Error Code	Cause	Corrective Action
	NIC access error	Turn the power OFF and then back
1C68		ON. Perform the job in error again. If
		the error still occurs, contact your ser-
		vice representative.
	SMTP server connection error	Ask your administrator to set the
		login name or password of SMTP
1C69		server and perform the job again.
		Check if the SMTP server is operat-
		ing properly.
	HOST NAME error	Ask your administrator to check if
		there is an illegal character in the
1C6A		device name. Delete the illegal char-
		acter and reset the appropriate device
		name.
	Terminal mail address error	Ask your administrator to check if
		there is an illegal character in the
1C6B		E-mail address of the equipment.
		Delete the illegal character and reset
		the appropriate E-mail address, then
		perform the job again.
	Destination mail address error	Check if there is an illegal character
		in the Destination E-mail address.
1C6C		Delete the illegal character and reset
		the appropriate Destination E-mail
		address, then perform the job again.
	System error	Turn the power OFF and then back
1C6D		ON. Perform the job in error again. If
		the error still occurs, contact your ser-
		vice representative.
	SMTP client OFF	Ask your administrator to enable the
1C70		SMTP Client and perform the job
		again.
1C80	Internet Fax transmission failure	Confirm the “Received Internet Fax
	when processing E-mail job received	Forward” settings.
1C81	Onramp Gateway transmission fail-	Confirm the mail box settings.
	ure
1C82	Internet Fax transmission failure	Confirm the “Received Fax Forward”
	when processing Fax job received	setting.
	Power failure	Check if the power cable is connected
1CC1		properly and it is inserted securely.
		Check if the power voltage is unsta-
		ble.
3A10-3A12	MIME format error	Ask the sender to resend the Email in
		the MIME1.0 format.
3A20-3A22	Email process error	Ask the sender to resend the Email.
3A30	Partial Email timeout error	Ask the sender to resend the Email, or
		change the Partial Wait time setting.
3A40	Invalid partial Email received	Ask the sender to resend the partial
		Email in the RFC2046 format.

Network Operator’s Guide — TopAccess Errors 89