Error Code | Cause | Corrective Action |
|
|
|
0050 | Line busy | Retry communications. |
|
|
|
| Security Mismatch in Relay or Mail | Confirm the remote party’s Security |
0053 | Box transmission | Code, system password and your |
|
| setup. |
|
|
|
Signal Error or Line Condition Error | Retry communications. Frequent | |
| failures may indicate a phone line | |
| problem. If possible, move the unit | |
| to another line and try your commu- | |
| nications again. | |
|
| |
|
|
|
| HDD error | Retry communications. If the error |
00E8 |
| still occurs, contact your service rep- |
|
| resentative. |
|
|
|
| Software failure | Retry communications. If the error |
00F0 |
| still occurs, contact your service rep- |
|
| resentative. |
|
|
|
| Hardware noise | Retry communications. If the error |
00F1 |
| still occurs, contact your service rep- |
|
| resentative. |
|
|
|
| System access abnormality | Turn the power OFF and then back |
1C10 |
| ON. Perform the job in error again. If |
| the error still occurs, contact your ser- | |
|
| |
|
| vice representative. |
|
|
|
| Insufficient memory | When there are running jobs, perform |
|
| the job in error again after the com- |
1C11 |
| pletion of the running jobs. If the |
| error still occurs, turn the power OFF | |
|
| |
|
| and then back ON, and perform the |
|
| job again. |
|
|
|
1C12 | Message reception error | Turn the power OFF and then back |
| ON. Perform the job in error again. | |
|
| |
|
|
|
1C13 | Message transmission error | Turn the power OFF and then back |
| ON. Perform the job in error again. | |
|
| |
|
|
|
| Invalid parameter | When a template is used, form the |
1C14 |
| template again. If the error still |
| occurs, turn the power OFF and then | |
|
| |
|
| back ON, and perform the job again. |
|
|
|
| Exceeding file capacity | Ask your administrator to change the |
|
| “Fragment Page Size” setting for the |
1C15 |
| Internet Fax setting, or reduce the |
|
| number of pages and perform the job |
|
| again. |
|
|
|
| System management module access | Turn the power OFF and then back |
1C20 | abnormality | ON. Perform the job in error again. If |
| the recovery is still not completed, | |
|
| |
|
| contact your service representative. |
|
|
|
| Job control module access abnormal- | Turn the power OFF and then back |
ity | ON. Perform the job in error again. If | |
| the recovery is still not completed, | |
|
| |
|
| contact your service representative. |
|
|
|
Network Operator’s Guide — TopAccess Errors | 87 |
