Whirlpool MFW 9600S, MFW 9700S manual Diagnostics, Diagnostic Guide

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DIAGNOSTICS & TROUBLESHOOTING

DIAGNOSTICS

WARNING

Electrical Shock Hazard Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

IMPORTANT

Electrostatic Discharge (ESD)

Sensitive Electronics

ESD problems are present everywhere. ESD may damage or weaken the electronic con- trol board. The new control assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress.

Use an anti-static wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the appliance.

-OR-

Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.

Before removing the part from its pack- age, touch the anti-static bag to a green ground connection point or unpainted metal in the appliance.

Avoid touching electronic parts or terminal contacts; handle electronic control board by edges only.

When repackaging failed electronic con- trol board in anti-static bag, observe above instructions.

DIAGNOSTIC GUIDE

Before servicing, check the following:

Make sure there is power at the wall outlet.

Has a household fuse blown or circuit breaker tripped? Time delay fuse?

Are both hot and cold water faucets open and the water supply hoses unobstructed?

All tests/checks should be made with a VOM or DVM having a sensitivity of 20,000 ohms per volt DC or greater.

Check all connections before replacing com- ponents. Look for broken or loose wires, failed terminals, or wires not pressed into connectors far enough.

The most common cause for control failure is corrosion on connectors. Therefore, discon- necting and reconnecting wires will be nec- essary throughout test procedures.

Connectors: Look at top of connector. Check for broken or loose wires. Check for wires not pressed into connector far enough to en- gage metal barbs.

Resistance checks must be made with power cord unplugged from outlet.

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Contents Epic Goals and Objectives ForwardTable of Contents Wiring Diagram General Safety FirstSerial Number Model & Serial Number DesignationsModel Number Model & Serial Number Label Tech Sheet Locations Specifications Maytag Corporation Major Appliance Warranty Page 79372 123456654172891924375445627834473 93278675445627 26757947867$4487968258928 #678#87968258928Electrician+ 2273 1233456768479346724$%&%*$% ,&## 2$&+1234546#2&%2$!#2 &-.0$$+&. /+2+$ &+&+$&#0 #$%2&&8$87 388787 7878Theory of Operation AIR Vent System Pressure Switch Drive Motor TOUCHPAD/LED AssemblyCentral Control Unit CCU Motor Control Unit MCUSuspension System Pump MotorECO Valve Interlock Switches Heating Element Temperature SensorDoor LOCK/SWITCH Assembly 72717 971771997346286979594767947 42OFF56789797797998234567896358769795947 928697959476794765694878594587 Modifier6.76676567786676712345678938294587 7397826739868934345 123455367892234563789345647 682#5&6 $747Sturdy colorfast fabrics 123456712345678935 88#$ 88877 7# 8977897779 89777### Ordisconnect83783power83783 1234567 35 37 5 67 123456376468with liquid detergent64326%9894 %2435263 9728879 8312345674674Component Locations Component AccessTo remove the console Removing the Console and the Touchpad / LED AssemblyTo remove the touchpad / LED assem- bly Door Lock/Switch Assembly Bellows Retaining Wire On the next To remove the door lock/switch as- semblyTo remove the front panel and bellows Remove the end of the dispenser tube from the bellows Removing the Flowmeter To remove the detergent dispenser motor Removing the Detergent Dispenser Motor & AssemblyTo remove the detergent dispenser as- sembly Removing the Inlet Valves Removing the Central Control Unit Removing the Interference Filter Removing the Pressure Switch Removing the Motor Controller Wire Standoff To remove the heating element Removing the Temperature Sensor Heating ElementTo remove the temperature sensor Removing the Drain Pump Assembly Removing the Airtrap Removing AN Interlock Switch Rotate Switch Up Switch Holder Locking Tabs Removing the Drive Motor Pivot Stud Removing the TUB and Basket Assembly Align Tabs With Slots Support Weight While Removing Front Slot Front Holes Rear Half Of Tub Basket Front Half Of Tub Reassembly Notes Page Water Level Setting Test Points Component TestingDetergent Dispenser Motor & SwitchTo test the door lock/unlock solenoids To test the door switchTo test the door lock main switches Interference Filter Drain Pump MotorTemperature Results Interlock Switch Electrostatic Discharge ESD Sensitive Electronics DiagnosticsDiagnostic Guide Display Explanation and Recommended Procedure FAILURE/ERROR Display CodesLong Drain Motor Control Unit Error Dispenser Circuit Error CCU / Touchpad / LED Assembly Error Sud Test Program Control Diagnostic TestStarting the Test Mode Manually Unlocking Door Lock System Water Temperature SensorMotor Continuity Test To remove Motor Control Unit MCU To remove the touchpad/LED assemblyTo remove Central Control Unit CCU To reassemble CCUProblem Troubleshooting ChartDrum will Incorrect Page Wiring Diagram Page United States Product Specifications Warranty Information Sources