Whirlpool MFW 9600S, MFW 9700S manual Dispenser Circuit Error

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DISPLAY

 

EXPLANATION AND RECOMMENDED PROCEDURE

 

 

 

 

 

SERIAL COMMUNICATION ERROR

 

 

 

 

 

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU)

 

 

cannot be sent correctly.

F/11

 

Possible Causes / Procedure

 

 

1.

Unplug washer or disconnect power.

 

 

2.

Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).

 

 

3.

Check the drive system for any worn or failed components.

 

 

4.

Plug in washer or reconnect power.

 

 

5.

Verify CCU operation by running a Diagnostic test or any cycle.

 

 

6.

Check the MCU by looking for operations of the drive motor.

 

 

7.

Check the drive motor for powered rotations.

 

 

8.

Check that the serial harness at the MCU is not mounted upside down. The wires should

 

 

 

be to the left when facing the MCU connectors.

 

 

 

 

 

DISPENSER CIRCUIT ERROR

 

 

 

F/13

If the dispenser motor is not able to be driven to its proper position.

 

 

 

 

Possible Causes / Procedure

 

 

1.

Unplug washer or disconnect power.

 

 

2.

Check mechanical linkage from dispenser motor to the top of the dispenser.

 

 

3.

Check wire harness connections to the dispenser motor and Central Control Unit (CCU).

 

 

4.

Check dispenser motor for powered rotations.

 

 

 

 

 

EEPROM ERROR

 

 

 

 

 

The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there

F/14

 

is an error reading this data it will cause this error.

 

 

 

 

Possible Causes / Procedure

 

 

 

 

• A power glitch may cause this error.

 

 

1.

Unplug washer or disconnect power for two minutes.

 

 

2.

Verify CCU operation by running a Diagnostic test or any cycle.

 

 

 

 

 

MOTOR CONTROL UNIT (MCU) ERROR

 

 

 

 

 

If the MCU detects multiple resets or errors during a wash cycle it will go into this error mode.

 

 

 

F/15

Possible Causes / Procedure

1. Unplug washer or disconnect power.

 

 

 

 

2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).

 

 

3.

Check drive belt.

 

 

4. Plug in washer or reconnect power.

 

 

5. Check the MCU by looking for operations of the drive motor.

 

 

6. Check the drive motor for powered rotations.

 

 

 

 

6-5

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Contents Epic Goals and Objectives ForwardTable of Contents Wiring Diagram General Safety FirstModel & Serial Number Designations Model NumberSerial Number Model & Serial Number Label Tech Sheet Locations Specifications Maytag Corporation Major Appliance Warranty Page 79372 123456654172891924375445627834473 93278675445627 26757947867$4487968258928 #678#87968258928Electrician+ 2273 1233456768479346724$%&%*$% ,&## 2$&+1234546#2&%2$!#2 &-.0$$+&. /+2+$ &+&+$&#0 #$%2&&8$87 388787 7878Theory of Operation AIR Vent System Pressure Switch Drive Motor TOUCHPAD/LED AssemblyCentral Control Unit CCU Motor Control Unit MCUPump Motor ECO ValveSuspension System Heating Element Temperature Sensor Door LOCK/SWITCH AssemblyInterlock Switches 72717 971771997346286979594767947 42OFF56789797797998234567896358769795947 92869795947679476Modifier6.766765677866767 123456789382945875694878594587 7397826739868934345 123455367892234563789345647 682#5&6 $747Sturdy colorfast fabrics 123456712345678935 88#$ 88877 7# 8977897779 89777Ordisconnect83783power 83783### 123456376468with liquid detergent64326%9894 %24 352631234567 35 37 5 67 9728879 8312345674674Component Locations Component AccessTo remove the console Removing the Console and the Touchpad / LED AssemblyTo remove the touchpad / LED assem- bly Door Lock/Switch Assembly Bellows Retaining Wire To remove the door lock/switch as- sembly To remove the front panel and bellowsOn the next Remove the end of the dispenser tube from the bellows Removing the Flowmeter To remove the detergent dispenser motor Removing the Detergent Dispenser Motor & AssemblyTo remove the detergent dispenser as- sembly Removing the Inlet Valves Removing the Central Control Unit Removing the Interference Filter Removing the Pressure Switch Removing the Motor Controller Wire Standoff Removing the Temperature Sensor Heating Element To remove the temperature sensorTo remove the heating element Removing the Drain Pump Assembly Removing the Airtrap Removing AN Interlock Switch Rotate Switch Up Switch Holder Locking Tabs Removing the Drive Motor Pivot Stud Removing the TUB and Basket Assembly Align Tabs With Slots Support Weight While Removing Front Slot Front Holes Rear Half Of Tub Basket Front Half Of Tub Reassembly Notes Page Water Level Setting Test Points Component TestingDetergent Dispenser Motor & SwitchTo test the door switch To test the door lock main switchesTo test the door lock/unlock solenoids Interference Filter Drain Pump MotorTemperature Results Interlock Switch Diagnostics Diagnostic GuideElectrostatic Discharge ESD Sensitive Electronics Display Explanation and Recommended Procedure FAILURE/ERROR Display CodesLong Drain Motor Control Unit Error Dispenser Circuit Error CCU / Touchpad / LED Assembly Error Sud Diagnostic Test Starting the Test ModeTest Program Control Water Temperature Sensor Motor Continuity TestManually Unlocking Door Lock System To remove Motor Control Unit MCU To remove the touchpad/LED assemblyTo remove Central Control Unit CCU To reassemble CCUProblem Troubleshooting ChartDrum will Incorrect Page Wiring Diagram Page United States Product Specifications Warranty Information Sources