Avaya 518-456-804 manual Copyright Document Avaya Inc

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Copyright 2004

Document 518-456-804

Avaya Inc.

Comcode 700313604

All Rights Reserved

Issue 6

Printed in USA

July 2004

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. This system is Class B compliant in some configurations. For addi- tional FCC information, see the PARTNER Customer Support Document.

Canadian Department of Communication (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of Industry Canada.

Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or working on your company’s behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

The final responsibility for securing both this system and its networked equipment rests with you – an Avaya Inc. system administrator, your telecommunications peers, and your managers. Avaya Inc. does not warrant that this product or any of its networked equipment is either immune from or will prevent either unauthorized or malicious intrusions. Avaya Inc. will not be responsible for any charges, losses, or dam- ages that result from such intrusions. For important information regarding your system and toll fraud, see the PARTNER Customer Support Document.

Avaya Fraud Intervention

If you suspect you are being victimized by toll fraud and you need technical support assistance, call the Avaya Customer Care Center at 1 800 628-2888.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to the “Limited Use Software License Agree- ment” card provided with your package. For additional warranty information, see the PARTNER Customer Support Document.

Trademarks

PARTNER, PARTNER Messaging, PARTNER MAIL VS, PARTNER MAIL, MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, MDC 9000, MDW 9000, MDW 9010, MDW 9030P, and SYSTIMAX are regis- tered trademarks of Avaya Inc. in the U.S. and other countries.

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Contents Partner Copyright Document Avaya Inc Important Safety Instructions Page Contents Programming Telephone Features Welcome System OverviewSystem Configurations System Capacity System ComponentsSystem Components Description Auxiliary Equipment OpreGetting Acquainted Installing Your System OverviewInstalling the Control Unit Evaluating the EnvironmentGo to the next procedure, Labeling Jacks, on Wall-Mounting a 5-Slot Carrier and Modules Quick Reference Guide Labeling Jacks Grounding the System Inserting Batteries in the Processor ModuleInstalling Your System Initializing the System Checking the LEDs Connecting Lines and Extensions Installing Your System Connecting the Loudspeaker Paging System Installing Your System Installing the Cover Installing TelephonesConnecting Auxiliary Equipment Setting Up Your System System Programming Basics Setting Up Your System Programming Overlays Button Locations Button Locations on Partner Telephones Programming Mode Changing Programming TypeUsing Centralized Telephone Programming System Time #103 Setting the Date and TimeSystem Date #101 Administering the Loudspeaker Paging System Automatic Daylight/Standard Times #126Assigning Lines Customizing Extensions Copy Settings #399 Dialing Restrictions Changing Settings to Support PBX or Centrex ServicesRecall Setting Emergency Phone Number List #406 Speed Dial and Auto Dial NumbersVoice Messaging Systems Programming for Voice Messaging Systems Additional Voice Messaging System Programming Programming System Features System Speed DialDialing Restrictions and Permissions 5554757Allowed Phone Number Lists #407 Security AlertAllowed List Assignments #408 Disallowed Phone Number Lists #404 Line Access Restriction #302 Disallowed List Assignments #405Current restriction appears Outgoing Call Restriction #401 Groups of Extensions Group...DescriptionProgramming System Features Programming Telephone Features Automatic Line Selection Extension Name Display Letters NumbersLetters Numbers Line Ringing Programming Telephone Features Maintaining Your System Backup and Restore Backup Programming-Automatic #123 Backup Programming-Manual #124 Restore Programming #125 Maintaining Your System Battery Replacement Using a PC Card Power up the system Reconnect the power cord Maintaining Your System Upgrading 1600 DSL and 012E Module Firmware Check the LEDsUpgrading T1 Module Firmware Adding New Modules Maintaining Your System Replacing Modules Maintaining Your System Replacing Modules in a 5-Slot Carrier Maintaining Your System Reconnect the power cord Changing System Settings Changing the System ClockAdding Lines, Pools, and Extensions Adding New LinesPooled Extensions Swapping Extensions Adding New PoolsAdding New Extensions Maintaining Your System If Something Doesn’t Work Your Release NumberClearing a Backup-Failure Alarm Press f00ss#123012E Module Power Management Telephone Problems Problem Check thisProblem Check this Calling Problems Telephone Doesn’t Work onQuick Reference Guide If Something Doesn’t Work System Problems T1 Module Problems DSL Module Problems ATMTip/Ring Device Problems 98 Tip/Ring Device Problems System Programming Flow Chart-How to Use System Flow Chart-System Hold Reminder Tone Mode of OperationSystem Reset-Programming Saved System Flow Chart-System Speed Dial Numbers System Flow Chart-LinesSystem Flow Chart-Extensions Copy Settings Line Access ModePool Access Restriction External HotlineSystem Flow Chart-Dialing Restrictions and Permissions System Flow Chart-Groups System Flow Chart-Auxiliary Equipment Application Programming Interface API Music-On-Hold VolumeRemote Administration Password Application Programming Interface API Internal MonitorTo Change Setting for Another Extension Centralized Telephone Programming Flow Chart-How to UseTo Program Another Feature at the Same Extension To Erase a Feature or Auto Dial ButtonCentralized Telephone Programming Flow Chart Touch-Tone Enable For voice signaling the first available extensionManual Signaling Conference DropExtension Telephone Programming Flow Chart-How to Use Extension Telephone Programming Flow Chart Auto Dial Numbers-Outside and Inside114 Voice Mailbox Transfer 116