Avaya 518-456-804 manual Contents

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Contents

1 Getting Acquainted

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2 Installing Your System

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Evaluating the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting Lines and Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting the Loudspeaker Paging System. . . . . . . . . . . . . . . . . . . . . 25

Installing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installing Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting Auxiliary Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3 Setting Up Your System

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 System Programming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Administering the Loudspeaker Paging System . . . . . . . . . . . . . . . . . . . 38 Assigning Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Customizing Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Changing Settings to Support PBX or Centrex Services . . . . . . . . . . . . 42 Emergency Phone Number List (#406) . . . . . . . . . . . . . . . . . . . . . . . . . 43 Voice Messaging Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4 Programming System Features

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

System Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Dialing Restrictions and Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Groups of Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

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Contents Partner Copyright Document Avaya Inc Important Safety Instructions Page Contents Programming Telephone Features System Overview WelcomeSystem Configurations System Components System CapacitySystem Components Description Opre Auxiliary EquipmentGetting Acquainted Overview Installing Your SystemEvaluating the Environment Installing the Control UnitGo to the next procedure, Labeling Jacks, on Wall-Mounting a 5-Slot Carrier and Modules Quick Reference Guide Labeling Jacks Inserting Batteries in the Processor Module Grounding the SystemInstalling Your System Initializing the System Checking the LEDs Connecting Lines and Extensions Installing Your System Connecting the Loudspeaker Paging System Installing Your System Installing Telephones Installing the CoverConnecting Auxiliary Equipment Setting Up Your System System Programming Basics Setting Up Your System Programming Overlays Button Locations Button Locations on Partner Telephones Changing Programming Type Programming ModeUsing Centralized Telephone Programming System Time #103 Setting the Date and TimeSystem Date #101 Automatic Daylight/Standard Times #126 Administering the Loudspeaker Paging SystemAssigning Lines Customizing Extensions Copy Settings #399 Dialing Restrictions Changing Settings to Support PBX or Centrex ServicesRecall Setting Speed Dial and Auto Dial Numbers Emergency Phone Number List #406Voice Messaging Systems Programming for Voice Messaging Systems Additional Voice Messaging System Programming System Speed Dial Programming System Features5554757 Dialing Restrictions and PermissionsSecurity Alert Allowed Phone Number Lists #407Allowed List Assignments #408 Disallowed Phone Number Lists #404 Disallowed List Assignments #405 Line Access Restriction #302Current restriction appears Outgoing Call Restriction #401 Group...Description Groups of ExtensionsProgramming System Features Programming Telephone Features Automatic Line Selection Letters Numbers Extension Name DisplayLetters Numbers Line Ringing Programming Telephone Features Maintaining Your System Backup and Restore Backup Programming-Automatic #123 Backup Programming-Manual #124 Restore Programming #125 Maintaining Your System Battery Replacement Using a PC Card Power up the system Reconnect the power cord Maintaining Your System Check the LEDs Upgrading 1600 DSL and 012E Module FirmwareUpgrading T1 Module Firmware Adding New Modules Maintaining Your System Replacing Modules Maintaining Your System Replacing Modules in a 5-Slot Carrier Maintaining Your System Reconnect the power cord Changing the System Clock Changing System SettingsAdding New Lines Adding Lines, Pools, and ExtensionsPooled Extensions Swapping Extensions Adding New PoolsAdding New Extensions Maintaining Your System Your Release Number If Something Doesn’t WorkPress f00ss#123 Clearing a Backup-Failure Alarm012E Module Power Management Problem Check this Telephone ProblemsProblem Check this Telephone Doesn’t Work on Calling ProblemsQuick Reference Guide If Something Doesn’t Work System Problems T1 Module Problems ATM DSL Module ProblemsTip/Ring Device Problems 98 Tip/Ring Device Problems System Programming Flow Chart-How to Use System Flow Chart-System Hold Reminder Tone Mode of OperationSystem Reset-Programming Saved System Flow Chart-Lines System Flow Chart-System Speed Dial NumbersSystem Flow Chart-Extensions Pool Access Restriction Line Access ModeCopy Settings External HotlineSystem Flow Chart-Dialing Restrictions and Permissions System Flow Chart-Groups System Flow Chart-Auxiliary Equipment Remote Administration Password Music-On-Hold VolumeApplication Programming Interface API Application Programming Interface API Internal MonitorTo Program Another Feature at the Same Extension Centralized Telephone Programming Flow Chart-How to UseTo Change Setting for Another Extension To Erase a Feature or Auto Dial ButtonCentralized Telephone Programming Flow Chart Manual Signaling For voice signaling the first available extensionTouch-Tone Enable Conference DropExtension Telephone Programming Flow Chart-How to Use Auto Dial Numbers-Outside and Inside Extension Telephone Programming Flow Chart114 Voice Mailbox Transfer 116