Avaya 518-456-804 manual System Programming Basics

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3 Setting Up Your System

Quick Reference Guide

 

 

 

 

 

 

System Programming Basics

After the control unit is installed, you set up the system by using a combination of the following two types of programming. Use the System Planning Guide when programming.

System Programming allows you to customize the system to meet the needs of your business. When the system is first installed, it uses factory settings that reflect the most commonly used options. You can change system settings as needed.

You can perform System Programming from extension 10 or extension 11. Because an extension cannot be in programming mode and handle calls at the same time, you should use extension 11 for programming. By doing so, you can program without disrupting call handling at extension 10.

Telephone Programming allows telephones to be customized to meet individual users’ needs. There are two types of Telephone Programming, depending from where you program.

Centralized Telephone Programming—programming individual telephones from extension 10 or 11.

Extension Programming—programming an individual system

telephone from the extension to which it is connected.

With the PARTNER ACS R7.0 PC Administration software, you can perform system programming and telephone programming, enabling you to administer and maintain the PARTNER system from your PC.

If the PARTNER system has a T1 module, you must use the PARTNER ACS R7.0 PC Administration software to configure the T1 module.

You need a system display telephone for System and Centralized Telephone Programming. If you have any 34-button telephones in the system, you must use a 34-button display telephone to program since an 18-button telephone cannot be used to program a 34-button telephone. Also, if your system has both PARTNER and MLS telephones, you should use a PARTNER display telephone at the programming extension.

30 System Programming Basics

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Contents Partner Copyright Document Avaya Inc Important Safety Instructions Page Contents Programming Telephone Features Welcome System OverviewSystem Configurations System Capacity System ComponentsSystem Components Description Auxiliary Equipment OpreGetting Acquainted Installing Your System OverviewInstalling the Control Unit Evaluating the EnvironmentGo to the next procedure, Labeling Jacks, on Wall-Mounting a 5-Slot Carrier and Modules Quick Reference Guide Labeling Jacks Grounding the System Inserting Batteries in the Processor ModuleInstalling Your System Initializing the System Checking the LEDs Connecting Lines and Extensions Installing Your System Connecting the Loudspeaker Paging System Installing Your System Installing the Cover Installing TelephonesConnecting Auxiliary Equipment Setting Up Your System System Programming Basics Setting Up Your System Programming Overlays Button Locations Button Locations on Partner Telephones Programming Mode Changing Programming TypeUsing Centralized Telephone Programming Setting the Date and Time System Date #101System Time #103 Administering the Loudspeaker Paging System Automatic Daylight/Standard Times #126Assigning Lines Customizing Extensions Copy Settings #399 Changing Settings to Support PBX or Centrex Services Recall SettingDialing Restrictions Emergency Phone Number List #406 Speed Dial and Auto Dial NumbersVoice Messaging Systems Programming for Voice Messaging Systems Additional Voice Messaging System Programming Programming System Features System Speed DialDialing Restrictions and Permissions 5554757Allowed Phone Number Lists #407 Security AlertAllowed List Assignments #408 Disallowed Phone Number Lists #404 Line Access Restriction #302 Disallowed List Assignments #405Current restriction appears Outgoing Call Restriction #401 Groups of Extensions Group...DescriptionProgramming System Features Programming Telephone Features Automatic Line Selection Extension Name Display Letters NumbersLetters Numbers Line Ringing Programming Telephone Features Maintaining Your System Backup and Restore Backup Programming-Automatic #123 Backup Programming-Manual #124 Restore Programming #125 Maintaining Your System Battery Replacement Using a PC Card Power up the system Reconnect the power cord Maintaining Your System Upgrading 1600 DSL and 012E Module Firmware Check the LEDsUpgrading T1 Module Firmware Adding New Modules Maintaining Your System Replacing Modules Maintaining Your System Replacing Modules in a 5-Slot Carrier Maintaining Your System Reconnect the power cord Changing System Settings Changing the System ClockAdding Lines, Pools, and Extensions Adding New LinesPooled Extensions Adding New Pools Adding New ExtensionsSwapping Extensions Maintaining Your System If Something Doesn’t Work Your Release NumberClearing a Backup-Failure Alarm Press f00ss#123012E Module Power Management Telephone Problems Problem Check thisProblem Check this Calling Problems Telephone Doesn’t Work onQuick Reference Guide If Something Doesn’t Work System Problems T1 Module Problems DSL Module Problems ATMTip/Ring Device Problems 98 Tip/Ring Device Problems System Programming Flow Chart-How to Use System Flow Chart-System Mode of Operation System Reset-Programming SavedHold Reminder Tone System Flow Chart-System Speed Dial Numbers System Flow Chart-LinesSystem Flow Chart-Extensions Copy Settings Line Access ModePool Access Restriction External HotlineSystem Flow Chart-Dialing Restrictions and Permissions System Flow Chart-Groups System Flow Chart-Auxiliary Equipment Application Programming Interface API Music-On-Hold VolumeRemote Administration Password Application Programming Interface API Internal MonitorTo Change Setting for Another Extension Centralized Telephone Programming Flow Chart-How to UseTo Program Another Feature at the Same Extension To Erase a Feature or Auto Dial ButtonCentralized Telephone Programming Flow Chart Touch-Tone Enable For voice signaling the first available extensionManual Signaling Conference DropExtension Telephone Programming Flow Chart-How to Use Extension Telephone Programming Flow Chart Auto Dial Numbers-Outside and Inside114 Voice Mailbox Transfer 116