Avaya 518-456-804 manual Welcome, System Overview

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1 Getting Acquainted

Welcome

This quick reference is designed to help you program the PARTNER® Advanced Communications System (ACS) Release 7.0. It provides procedures for customizing your system after it is initially installed and for programming everyday tasks you perform in order to manage your system.

Prior to using this guide, you should become familiar with the PARTNER Advanced Communications System Installation, Programming, and Use guide, which describes the system in detail and provides procedures for programming all of the system’s features and capabilities.

This chapter provides a system overview that describes the capacities, modes of operation, components, and auxiliary equipment of the system.

System Overview

The PARTNER ACS is located on a company’s premises and is available in three configurations:

•Stand-alone processor module

•2-slot carrier (processor module and one line and extension module)

•5-slot carrier (processor module and up to four line and extension modules)

You also can have a PARTNER Messaging or PARTNER MAIL VS module for voice messaging in the 2-slot or 5-slot carriers. This takes the place of a line and extension module.

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Contents Partner Copyright Document Avaya Inc Important Safety Instructions Page Contents Programming Telephone Features System Overview WelcomeSystem Configurations System Components System CapacitySystem Components Description Opre Auxiliary EquipmentGetting Acquainted Overview Installing Your SystemEvaluating the Environment Installing the Control UnitGo to the next procedure, Labeling Jacks, on Wall-Mounting a 5-Slot Carrier and Modules Quick Reference Guide Labeling Jacks Inserting Batteries in the Processor Module Grounding the SystemInstalling Your System Initializing the System Checking the LEDs Connecting Lines and Extensions Installing Your System Connecting the Loudspeaker Paging System Installing Your System Installing Telephones Installing the CoverConnecting Auxiliary Equipment Setting Up Your System System Programming Basics Setting Up Your System Programming Overlays Button Locations Button Locations on Partner Telephones Changing Programming Type Programming ModeUsing Centralized Telephone Programming System Date #101 Setting the Date and TimeSystem Time #103 Automatic Daylight/Standard Times #126 Administering the Loudspeaker Paging SystemAssigning Lines Customizing Extensions Copy Settings #399 Recall Setting Changing Settings to Support PBX or Centrex ServicesDialing Restrictions Speed Dial and Auto Dial Numbers Emergency Phone Number List #406Voice Messaging Systems Programming for Voice Messaging Systems Additional Voice Messaging System Programming System Speed Dial Programming System Features5554757 Dialing Restrictions and PermissionsSecurity Alert Allowed Phone Number Lists #407Allowed List Assignments #408 Disallowed Phone Number Lists #404 Disallowed List Assignments #405 Line Access Restriction #302Current restriction appears Outgoing Call Restriction #401 Group...Description Groups of ExtensionsProgramming System Features Programming Telephone Features Automatic Line Selection Letters Numbers Extension Name DisplayLetters Numbers Line Ringing Programming Telephone Features Maintaining Your System Backup and Restore Backup Programming-Automatic #123 Backup Programming-Manual #124 Restore Programming #125 Maintaining Your System Battery Replacement Using a PC Card Power up the system Reconnect the power cord Maintaining Your System Check the LEDs Upgrading 1600 DSL and 012E Module FirmwareUpgrading T1 Module Firmware Adding New Modules Maintaining Your System Replacing Modules Maintaining Your System Replacing Modules in a 5-Slot Carrier Maintaining Your System Reconnect the power cord Changing the System Clock Changing System SettingsAdding New Lines Adding Lines, Pools, and ExtensionsPooled Extensions Adding New Extensions Adding New PoolsSwapping Extensions Maintaining Your System Your Release Number If Something Doesn’t WorkPress f00ss#123 Clearing a Backup-Failure Alarm012E Module Power Management Problem Check this Telephone ProblemsProblem Check this Telephone Doesn’t Work on Calling ProblemsQuick Reference Guide If Something Doesn’t Work System Problems T1 Module Problems ATM DSL Module ProblemsTip/Ring Device Problems 98 Tip/Ring Device Problems System Programming Flow Chart-How to Use System Flow Chart-System System Reset-Programming Saved Mode of OperationHold Reminder Tone System Flow Chart-Lines System Flow Chart-System Speed Dial NumbersSystem Flow Chart-Extensions External Hotline Line Access ModePool Access Restriction Copy SettingsSystem Flow Chart-Dialing Restrictions and Permissions System Flow Chart-Groups System Flow Chart-Auxiliary Equipment Application Programming Interface API Internal Monitor Music-On-Hold VolumeRemote Administration Password Application Programming Interface APITo Erase a Feature or Auto Dial Button Centralized Telephone Programming Flow Chart-How to UseTo Program Another Feature at the Same Extension To Change Setting for Another ExtensionCentralized Telephone Programming Flow Chart Conference Drop For voice signaling the first available extensionManual Signaling Touch-Tone EnableExtension Telephone Programming Flow Chart-How to Use Auto Dial Numbers-Outside and Inside Extension Telephone Programming Flow Chart114 Voice Mailbox Transfer 116