Avaya 518-456-804 manual Tip/Ring Device Problems

Page 97

Quick Reference Guide7 If Something Doesn’t Work

Tip/Ring Device Problems

Tip/Ring Device Problems

Problem...	Check this...
Tip/ring device does not	Device does not recognize the distinctive ringing
answer	pattern used by the system. Set Distinctive Ring
	(#308) for that extension to Not Active.

Tip/ring device does not	Device does not recognize the intercom dial tone
dial out properly	generated by the system. Change the setting for
	Intercom Dial Tone (#309) for that extension to
	Machine.

Call records wrap on	SMDR Talk Time (#611) is set to Active and SMDR
SMDR printout	Output Format (#610) is set to 24 digits; the length of
	the fields is greater than the 80 characters supported
	by the printer.
	Reduce the font size, or increase the characters-
	per-inch setting for the printer.

Tip/Ring Device Problems 97

Image 97

Contents Partner Copyright Document Avaya Inc Important Safety Instructions Page Contents Programming Telephone Features System Overview WelcomeSystem Configurations System Components System CapacitySystem Components Description Opre Auxiliary EquipmentGetting Acquainted Overview Installing Your SystemEvaluating the Environment Installing the Control UnitGo to the next procedure, Labeling Jacks, on Wall-Mounting a 5-Slot Carrier and Modules Quick Reference Guide Labeling Jacks Inserting Batteries in the Processor Module Grounding the SystemInstalling Your System Initializing the System Checking the LEDs Connecting Lines and Extensions Installing Your System Connecting the Loudspeaker Paging System Installing Your System Installing Telephones Installing the CoverConnecting Auxiliary Equipment Setting Up Your System System Programming Basics Setting Up Your System Programming Overlays Button Locations Button Locations on Partner Telephones Changing Programming Type Programming ModeUsing Centralized Telephone Programming System Date #101 Setting the Date and TimeSystem Time #103 Automatic Daylight/Standard Times #126 Administering the Loudspeaker Paging SystemAssigning Lines Customizing Extensions Copy Settings #399 Recall Setting Changing Settings to Support PBX or Centrex ServicesDialing Restrictions Speed Dial and Auto Dial Numbers Emergency Phone Number List #406Voice Messaging Systems Programming for Voice Messaging Systems Additional Voice Messaging System Programming System Speed Dial Programming System Features5554757 Dialing Restrictions and PermissionsSecurity Alert Allowed Phone Number Lists #407Allowed List Assignments #408 Disallowed Phone Number Lists #404 Disallowed List Assignments #405 Line Access Restriction #302Current restriction appears Outgoing Call Restriction #401 Group...Description Groups of ExtensionsProgramming System Features Programming Telephone Features Automatic Line Selection Letters Numbers Extension Name DisplayLetters Numbers Line Ringing Programming Telephone Features Maintaining Your System Backup and Restore Backup Programming-Automatic #123 Backup Programming-Manual #124 Restore Programming #125 Maintaining Your System Battery Replacement Using a PC Card Power up the system Reconnect the power cord Maintaining Your System Check the LEDs Upgrading 1600 DSL and 012E Module FirmwareUpgrading T1 Module Firmware Adding New Modules Maintaining Your System Replacing Modules Maintaining Your System Replacing Modules in a 5-Slot Carrier Maintaining Your System Reconnect the power cord Changing the System Clock Changing System SettingsAdding New Lines Adding Lines, Pools, and ExtensionsPooled Extensions Adding New Extensions Adding New PoolsSwapping Extensions Maintaining Your System Your Release Number If Something Doesn’t WorkPress f00ss#123 Clearing a Backup-Failure Alarm012E Module Power Management Problem Check this Telephone ProblemsProblem Check this Telephone Doesn’t Work on Calling ProblemsQuick Reference Guide If Something Doesn’t Work System Problems T1 Module Problems ATM DSL Module ProblemsTip/Ring Device Problems 98 Tip/Ring Device Problems System Programming Flow Chart-How to Use System Flow Chart-System System Reset-Programming Saved Mode of OperationHold Reminder Tone System Flow Chart-Lines System Flow Chart-System Speed Dial NumbersSystem Flow Chart-Extensions Pool Access Restriction Line Access ModeCopy Settings External HotlineSystem Flow Chart-Dialing Restrictions and Permissions System Flow Chart-Groups System Flow Chart-Auxiliary Equipment Remote Administration Password Music-On-Hold VolumeApplication Programming Interface API Application Programming Interface API Internal MonitorTo Program Another Feature at the Same Extension Centralized Telephone Programming Flow Chart-How to UseTo Change Setting for Another Extension To Erase a Feature or Auto Dial ButtonCentralized Telephone Programming Flow Chart Manual Signaling For voice signaling the first available extensionTouch-Tone Enable Conference DropExtension Telephone Programming Flow Chart-How to Use Auto Dial Numbers-Outside and Inside Extension Telephone Programming Flow Chart114 Voice Mailbox Transfer 116