Blackberry Version 5.0 Service Pack 4 manual Installing the BlackBerry Router

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Installation and Configuration Guide

Planning a BlackBerry Enterprise Server installation

When you install the BlackBerry MDS Connection Service on a separate computer, the installation process installs the BlackBerry MDS Connection Service and BlackBerry Controller. The BlackBerry Controller monitors the BlackBerry MDS Connection Service and restarts it if it stops responding.

Installing the BlackBerry Router

The BlackBerry Router connects to the wireless network and sends data to and from BlackBerry devices.

You can install a BlackBerry Router with other BlackBerry Enterprise Server components or by itself on a separate computer. You can install the BlackBerry Router on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server if you want to install the BlackBerry Router in the DMZ, or to install standby BlackBerry Router instances as failover components in case the primary BlackBerry Router is unavailable.

You can connect multiple BlackBerry Enterprise Server instances to a BlackBerry Router instance.

If you install the BlackBerry Router on a separate computer, the installation process installs the BlackBerry Router and BlackBerry Controller. The BlackBerry Controller monitors the BlackBerry Router and restarts it if it stops responding.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Attachment Service Installing the BlackBerry Administration ServiceInstalling the BlackBerry MDS Connection Service Installing the BlackBerry Collaboration ServiceInstalling the BlackBerry Router Requirement Hardware requirements BlackBerry Enterprise ServerHardware requirements BlackBerry Enterprise Server System requirements BlackBerry Enterprise Server System requirementsExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit Operating system Any of the following operating systems System requirements BlackBerry Attachment ServiceSystem requirements BlackBerry Collaboration Service IBM Sametime Novell GroupWise Messenger Windows ServerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Higher Network servicesSystem requirements BlackBerry Router System requirements for your organizations environmentBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Firewall System requirements Messaging serverBlackBerry Enterprise Server Supported features and environmentsSystem requirements Instant messaging server Description Unsupported environmentsBlackBerry Attachment Service After you finish Preinstallation tasksConfiguring a Microsoft Exchange 2010 messaging environment Before you begin Type New-ThrottlingPolicy BESPolicy Turn off client throttling in Microsoft ExchangeInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Group membership Domain User Configuring a Microsoft Exchange 2003 messaging environmentClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Property Description Type CreateDB.exe BESMgmt.cfgDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a primary BlackBerry Enterprise Server Install a standby BlackBerry Enterprise ServerAfter you finish Install the BlackBerry database notification system Postinstallation tasksTest the BlackBerry Enterprise Server installation Best practice Description Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice Running the BlackBerry Enterprise ServerType regedit Configuring support for Unicode languagesType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click Trusted Root Certification Authorities. d Click OK Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click View certificatesAttachment.Server.host=attachmentserverhostname Click Edit instanceChange AllowRemoteServices to Click Restart instance Component view, expand BlackBerry Enterprise ServerType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Change the Database role membership to rimdbbesserver Changing the BlackBerry Configuration DatabaseClick Provision BCS Run the BCSProvisioner.exe fileComponent Options Adding or removing BlackBerry 9 Enterprise Server componentsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Delete registry keys Removing the BlackBerry Enterprise Server softwareRemove the BlackBerry Enterprise Server software Key Location BlackBerry Enterprise Server registry keysRemoving the BlackBerry database notification system Open the NotifyUnInstall.sql fileInstallation and Configuration Guide Previous version detected but no database available Failed to write License Key to the DatabasePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible cause You cannot access the BlackBerry Administration ServicePossible solution Possible cause Possible solution Text in the license agreement is not readable Guide Information Related resourcesGlossary13 Network interface card Name Service Provider InterfaceMessaging Application Programming Interface Messaging serverLegal notice 102 Installation and Configuration Guide