Blackberry Version 5.0 Service Pack 4 manual Unsupported environments, Description

Page 28

Installation and Configuration Guide

System requirements

Unsupported environments

Item	Description

DMZ	The BlackBerry Enterprise Server and BlackBerry Enterprise Server
	components, with the exception of the BlackBerry Router, do not support
	installation in a DMZ.

messaging server	The BlackBerry Enterprise Server for Microsoft Exchange (and all BlackBerry
	Enterprise Server components) does not support installation on the computer
	that hosts the messaging server.

email application	The BlackBerry Enterprise Server and BlackBerry Enterprise Server components
	do not support installation on computers that host email applications such as
	Microsoft Outlook. Email applications use data files that can cause conflicts with
	the BlackBerry Enterprise Server components. As a result, the BlackBerry
	Enterprise Server components might not function as expected.

instant messaging server	Any of the following environments:
	• If you configure the BlackBerry Enterprise Server for high availability, the
	primary BlackBerry Enterprise Server instance and standby BlackBerry
	Enterprise Server instance do not support more than one type of instant
	messaging server in a BlackBerry Enterprise Server pair. For example, if you
	install the BlackBerry Collaboration Service for use with Microsoft Office
	Communications Server 2007 on the primary instance, you must also install
	the BlackBerry Collaboration Service for use with Microsoft Office
	Communications Server 2007 on the standby instance.
	• A BlackBerry Enterprise Server or BlackBerry Enterprise Server pair that
	connects to multiple instances of the BlackBerry Collaboration Service does
	not support more than one type of instant messaging server. You must use
	the same type of instant messaging server for each local or remote
	BlackBerry Collaboration Service that you connect to a BlackBerry
	Enterprise Server or BlackBerry Enterprise Server pair.

BlackBerry Collaboration Service	If you install the BlackBerry Collaboration Service for use with Microsoft Lync
	Server 2010, the BlackBerry Collaboration Service does not support using
	ocscore.msi or ucmaredist.msi from the Microsoft Lync Server 2010 installation
	files on the computer that you install the BlackBerry Collaboration Service on.
	You must use ocscore.msi and ucmaredist.msi from Microsoft Office

28

Image 28

Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Network services System requirements BlackBerry RouterSystem requirements for your organizations environment HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallSystem requirements Instant messaging server Supported features and environmentsBlackBerry Enterprise Server Unsupported environments DescriptionBlackBerry Attachment Service Configuring a Microsoft Exchange 2010 messaging environment Preinstallation tasksAfter you finish Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Test the BlackBerry Enterprise Server installation Postinstallation tasksInstall the BlackBerry database notification system Open the NotifyMasterInstall.sql file Open the NotifyInstall.sql fileBest practice Running the BlackBerry Enterprise Server Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Configuring communication with distributed components On the Security tab, click Local IntranetClick View certificates Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Remove the BlackBerry Enterprise Server software Removing the BlackBerry Enterprise Server softwareDelete registry keys BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible solution You cannot access the BlackBerry Administration ServicePossible cause Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Name Service Provider Interface Messaging Application Programming InterfaceMessaging server Network interface cardLegal notice 102 Installation and Configuration Guide