Blackberry Version 5.0 Service Pack 4 manual System requirements Instant messaging server

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Installation and Configuration Guide

System requirements

System requirements: Instant messaging server

To install the BlackBerry Enterprise Server, any of the following instant messaging servers:

•IBM Sametime 7.0 Community Server

•IBM Sametime 7.5 Community Server

•IBM Sametime 8.0 Community Server

•IBM Sametime 8.0.1 Community Server

•IBM Sametime 8.0.2 Community Server

•IBM Sametime 8.5 Community Server

•Microsoft Office Live Communications Server 2005 SP1 Standard or Enterprise

•Microsoft Office Communications Server 2007 Standard or Enterprise

•Microsoft Office Communications Server 2007 R2

•Microsoft Lync Server 2010

•Novell GroupWise Messenger 2.0 or later

Supported features and environments

Item	BlackBerry Enterprise Server

Virtual environment	For information, please visit www.blackberry.com to read KB 29661.

Enhanced network	All BlackBerry Enterprise Server components support RSA Authentication Agent 6.1 for
authentication	Windows Server 2003 and RSA Authentication Agent 7.0.1 for Windows Server 2008.

IP	BlackBerry Enterprise Server components support only IPv4 for TCP/IP connections.

SNMP monitoring	The BlackBerry Enterprise Server components support the SNMP service.

Remote access	The BlackBerry Enterprise Server components support remote access by administrators who
	use Remote Desktop Connection.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Attachment Service Installing the BlackBerry Administration ServiceInstalling the BlackBerry MDS Connection Service Installing the BlackBerry Collaboration ServiceInstalling the BlackBerry Router Requirement Hardware requirements BlackBerry Enterprise ServerHardware requirements BlackBerry Enterprise Server System requirements BlackBerry Enterprise Server System requirementsExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit Operating system Any of the following operating systems System requirements BlackBerry Attachment ServiceSystem requirements BlackBerry Collaboration Service IBM Sametime Novell GroupWise Messenger Windows ServerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Higher Network servicesSystem requirements BlackBerry Router System requirements for your organizations environmentBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Firewall System requirements Messaging serverSupported features and environments System requirements Instant messaging serverBlackBerry Enterprise Server Description Unsupported environmentsBlackBerry Attachment Service Preinstallation tasks Configuring a Microsoft Exchange 2010 messaging environmentAfter you finish Before you begin Type New-ThrottlingPolicy BESPolicy Turn off client throttling in Microsoft ExchangeInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Group membership Domain User Configuring a Microsoft Exchange 2003 messaging environmentClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Property Description Type CreateDB.exe BESMgmt.cfgDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a primary BlackBerry Enterprise Server Install a standby BlackBerry Enterprise ServerAfter you finish Postinstallation tasks Test the BlackBerry Enterprise Server installationInstall the BlackBerry database notification system Best practice Description Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice Running the BlackBerry Enterprise ServerType regedit Configuring support for Unicode languagesType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click Trusted Root Certification Authorities. d Click OK Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click View certificatesAttachment.Server.host=attachmentserverhostname Click Edit instanceChange AllowRemoteServices to Click Restart instance Component view, expand BlackBerry Enterprise ServerType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Change the Database role membership to rimdbbesserver Changing the BlackBerry Configuration DatabaseClick Provision BCS Run the BCSProvisioner.exe fileComponent Options Adding or removing BlackBerry 9 Enterprise Server componentsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Removing the BlackBerry Enterprise Server software Remove the BlackBerry Enterprise Server softwareDelete registry keys Key Location BlackBerry Enterprise Server registry keysRemoving the BlackBerry database notification system Open the NotifyUnInstall.sql fileInstallation and Configuration Guide Previous version detected but no database available Failed to write License Key to the DatabasePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page You cannot access the BlackBerry Administration Service Possible solutionPossible cause Possible cause Possible solution Text in the license agreement is not readable Guide Information Related resourcesGlossary13 Network interface card Name Service Provider InterfaceMessaging Application Programming Interface Messaging serverLegal notice 102 Installation and Configuration Guide