Blackberry Version 5.0 Service Pack 4 manual System requirements BlackBerry Collaboration Service

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Installation and Configuration GuideSystem requirements

Item	Requirement

	• Windows Server 2003 SP2 (32-bit or 64-bit)
	• Windows Server 2003 R2 SP2 (32-bit or 64-bit)
	• Windows Server 2008 SP2 (32-bit or 64-bit)
	• Windows Server 2008 R2
	• Windows Server 2008 R2 SP1
	• Windows Server 2012

media player	One of the following:
	• if using Windows Server 2008, to support audio attachments, Windows
	Media Format SDK (for more information, visit msdn.microsoft.com and
	search Windows Media Format SDK)
	• if using Windows Server 2003, to support audio attachments, Windows
	Media Player 9 or later

browser	Windows Internet Explorer 7.0 to 8.0 with language preferences configured to
	display encoded web pages

System requirements: BlackBerry Collaboration Service

The following system requirements apply to the computer that you install the BlackBerry Collaboration Service on.

Item	Requirement

operating system	Unless otherwise stated, any of the following operating systems:
	• Windows Server 2003 SP2 (32-bit or 64-bit)
	• Windows Server 2003 R2 SP2 (32-bit or 64-bit)
	• Windows Server 2008 SP2 (32-bit or 64-bit)
	• Windows Server 2008 R2
	• Windows Server 2008 R2 SP1

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Attachment Service Installing the BlackBerry Administration ServiceInstalling the BlackBerry MDS Connection Service Installing the BlackBerry Collaboration ServiceInstalling the BlackBerry Router Requirement Hardware requirements BlackBerry Enterprise ServerHardware requirements BlackBerry Enterprise Server System requirements BlackBerry Enterprise Server System requirementsExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit Operating system Any of the following operating systems System requirements BlackBerry Attachment ServiceSystem requirements BlackBerry Collaboration Service IBM Sametime Novell GroupWise Messenger Windows ServerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Higher Network servicesSystem requirements BlackBerry Router System requirements for your organizations environmentBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Firewall System requirements Messaging serverSystem requirements Instant messaging server Supported features and environmentsBlackBerry Enterprise Server Description Unsupported environmentsBlackBerry Attachment Service Configuring a Microsoft Exchange 2010 messaging environment Preinstallation tasksAfter you finish Before you begin Type New-ThrottlingPolicy BESPolicy Turn off client throttling in Microsoft ExchangeInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Group membership Domain User Configuring a Microsoft Exchange 2003 messaging environmentClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Property Description Type CreateDB.exe BESMgmt.cfgDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a primary BlackBerry Enterprise Server Install a standby BlackBerry Enterprise ServerAfter you finish Test the BlackBerry Enterprise Server installation Postinstallation tasksInstall the BlackBerry database notification system Best practice Description Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice Running the BlackBerry Enterprise ServerType regedit Configuring support for Unicode languagesType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click Trusted Root Certification Authorities. d Click OK Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click View certificatesAttachment.Server.host=attachmentserverhostname Click Edit instanceChange AllowRemoteServices to Click Restart instance Component view, expand BlackBerry Enterprise ServerType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Change the Database role membership to rimdbbesserver Changing the BlackBerry Configuration DatabaseClick Provision BCS Run the BCSProvisioner.exe fileComponent Options Adding or removing BlackBerry 9 Enterprise Server componentsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Remove the BlackBerry Enterprise Server software Removing the BlackBerry Enterprise Server softwareDelete registry keys Key Location BlackBerry Enterprise Server registry keysRemoving the BlackBerry database notification system Open the NotifyUnInstall.sql fileInstallation and Configuration Guide Previous version detected but no database available Failed to write License Key to the DatabasePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible solution You cannot access the BlackBerry Administration ServicePossible cause Possible cause Possible solution Text in the license agreement is not readable Guide Information Related resourcesGlossary13 Network interface card Name Service Provider InterfaceMessaging Application Programming Interface Messaging serverLegal notice 102 Installation and Configuration Guide