Blackberry Version 5.0 Service Pack 4 manual Before you begin

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Installation and Configuration Guide

Installing the BlackBerry Enterprise Server software

Install a BlackBerry Enterprise Server component on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server

Before you begin:

•Install a BlackBerry Enterprise Server and the BlackBerry Administration Service in your organization's environment.

•Verify that the BlackBerry Administration Service is running on a Windows account that has permission to access and change the Windows registry on the computer that you want to install the BlackBerry Enterprise Server component on.

•If you configured database mirroring for the BlackBerry Configuration Database, you must verify that the BlackBerry Enterprise Server is connected to the principal database before you run the setup application.

1.Using the Windows account that you created, log in to the computer that is separate from the computer that hosts the BlackBerry Enterprise Server. This account runs the services for the BlackBerry Enterprise Server components.

2.In the BlackBerry Enterprise Server installation files, double-click setup.exe. If the computer is running Windows Server 2008, run setup.exe as an administrator.

3.In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.

4.In the Database information dialog box, perform the following actions:

•Type the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise Server uses.

•If you configured the database server to use static ports, select the Static option. If the static port number is not 1433, in the Port field, type the port number.

5.In the Database mirroring options dialog box, if you want to configure database mirroring, select the Add support for database mirroring check box and type the name of the database server that hosts the mirror database in the Name of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on the mirror Microsoft SQL Server; it adds a registry key to the computer that contains the name of the mirror Microsoft SQL Server.

6.In the Setup options dialog box, select or remove BlackBerry Enterprise Server components from the Additional Components list.

7.In the MAPI Settings dialog box, perform the following actions:

a.In the Microsoft Exchange server field, type the name of the Microsoft Exchange server.

b.In the Mailbox field, type the name of the administrator that is assigned the appropriate permissions.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Attachment Service Installing the BlackBerry Administration ServiceInstalling the BlackBerry MDS Connection Service Installing the BlackBerry Collaboration ServiceInstalling the BlackBerry Router Requirement Hardware requirements BlackBerry Enterprise ServerHardware requirements BlackBerry Enterprise Server System requirements BlackBerry Enterprise Server System requirementsExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit Operating system Any of the following operating systems System requirements BlackBerry Attachment ServiceSystem requirements BlackBerry Collaboration Service IBM Sametime Novell GroupWise Messenger Windows ServerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Higher Network servicesSystem requirements BlackBerry Router System requirements for your organizations environmentBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Firewall System requirements Messaging serverSystem requirements Instant messaging server Supported features and environmentsBlackBerry Enterprise Server Description Unsupported environmentsBlackBerry Attachment Service Configuring a Microsoft Exchange 2010 messaging environment Preinstallation tasksAfter you finish Before you begin Type New-ThrottlingPolicy BESPolicy Turn off client throttling in Microsoft ExchangeInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Group membership Domain User Configuring a Microsoft Exchange 2003 messaging environmentClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Property Description Type CreateDB.exe BESMgmt.cfgDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a primary BlackBerry Enterprise Server Install a standby BlackBerry Enterprise ServerAfter you finish Test the BlackBerry Enterprise Server installation Postinstallation tasksInstall the BlackBerry database notification system Best practice Description Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice Running the BlackBerry Enterprise ServerType regedit Configuring support for Unicode languagesType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click Trusted Root Certification Authorities. d Click OK Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click View certificatesAttachment.Server.host=attachmentserverhostname Click Edit instanceChange AllowRemoteServices to Click Restart instance Component view, expand BlackBerry Enterprise ServerType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Change the Database role membership to rimdbbesserver Changing the BlackBerry Configuration DatabaseClick Provision BCS Run the BCSProvisioner.exe fileComponent Options Adding or removing BlackBerry 9 Enterprise Server componentsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Remove the BlackBerry Enterprise Server software Removing the BlackBerry Enterprise Server softwareDelete registry keys Key Location BlackBerry Enterprise Server registry keysRemoving the BlackBerry database notification system Open the NotifyUnInstall.sql fileInstallation and Configuration Guide Previous version detected but no database available Failed to write License Key to the DatabasePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible solution You cannot access the BlackBerry Administration ServicePossible cause Possible cause Possible solution Text in the license agreement is not readable Guide Information Related resourcesGlossary13 Network interface card Name Service Provider InterfaceMessaging Application Programming Interface Messaging serverLegal notice 102 Installation and Configuration Guide
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