Blackberry Version 5.0 Service Pack 4 manual Installing a standby BlackBerry 7 Enterprise Server

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Installation and Configuration Guide

Installing a standby BlackBerry Enterprise Server

Installing a standby BlackBerry 7 Enterprise Server

To configure the BlackBerry Enterprise Server for high availability and disaster recovery, you install a standby BlackBerry Enterprise Server on a separate computer from your organization's primary BlackBerry Enterprise Server. During the installation process, you assign a standby BlackBerry Enterprise Server to a primary BlackBerry Enterprise Server. You can assign only one standby BlackBerry Enterprise Server to each primary BlackBerry Enterprise Server. The setup application assigns the SRP credentials of the primary BlackBerry Enterprise Server to the standby BlackBerry Enterprise Server automatically.

When you install a standby BlackBerry Enterprise Server, you can install the same BlackBerry Enterprise Server components that are installed on the primary BlackBerry Enterprise Server, or different components. For example, you might want to install additional components with the standby BlackBerry Enterprise Server if you want to use the system resources on the computer to distribute the performance load.

You cannot change a primary BlackBerry Enterprise Server to a standby BlackBerry Enterprise Server by running the setup application again.

By default, the standby BlackBerry Enterprise Server enables you to fail over the following components if they stop responding on the primary BlackBerry Enterprise Server:

•BlackBerry Attachment Service

•BlackBerry Collaboration Service

•BlackBerry Dispatcher

•BlackBerry MDS Connection Service

•BlackBerry Messaging Agent

•BlackBerry Policy Service

•BlackBerry Router

•BlackBerry Synchronization Service

After you complete the installation process, the setup application does not start all the services for the standby BlackBerry Enterprise Server components. For example, the setup application does not start the BlackBerry Mail Store Service, BlackBerry Synchronization Service, or BlackBerry Policy Service. The failover process starts the services when the standby BlackBerry Enterprise Server promotes itself.

For more information about high availability in a large-scale environment, see the BlackBerry Enterprise Server Planning Guide.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service System requirements for your organizations environment Network servicesSystem requirements BlackBerry Router HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallSystem requirements Instant messaging server Supported features and environmentsBlackBerry Enterprise Server Unsupported environments DescriptionBlackBerry Attachment Service Configuring a Microsoft Exchange 2010 messaging environment Preinstallation tasksAfter you finish Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Test the BlackBerry Enterprise Server installation Postinstallation tasksInstall the BlackBerry database notification system Best practice Running the BlackBerry Enterprise Server Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click View certificates Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Remove the BlackBerry Enterprise Server software Removing the BlackBerry Enterprise Server softwareDelete registry keys BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible solution You cannot access the BlackBerry Administration ServicePossible cause Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Messaging server Name Service Provider InterfaceMessaging Application Programming Interface Network interface cardLegal notice 102 Installation and Configuration Guide