Blackberry Version 5.0 Service Pack 4 manual Click Edit component

Installation and Configuration Guide Postinstallation tasks

Configure a Hosted BlackBerry services environment for use with Microsoft Exchange 2010 SP1 Multi-Tenant Deployment

1.Verify that you configured the Microsoft Exchange 2010 messaging environment and completed the tasks "Configure a management role for Microsoft Exchange Web Services" and "Configure the BlackBerry Enterprise Server to run without public folders". For more information, see "Configuring a Microsoft Exchange 2010 messaging environment".

2.Configure Hosted BlackBerry services. If possible, make sure that your organization’s customers have full control of their subtree in Microsoft Active Directory. For more information, see "Configure Hosted BlackBerry services when your organization’s customers have full control of their subtree in Microsoft Active Directory" in the BlackBerry Enterprise Server Administration Guide.

Configure the BlackBerry Administration Service instances in a pool to communicate across network subnets

The instances in the BlackBerry Administration Service pool use multicast UDP to communicate with each other. If the BlackBerry Administration Service instances are located in different network subnets and your organization's network configuration does not permit multicast UDP across the network subnets, you must configure the BlackBerry Administration Service instances to use TCP to communicate with each other. For example, if your organization uses a UDP peer-to-peer firewall filter, you must configure the BlackBerry Administration Service instances to use TCP to communicate across the network subnets.

1.Make sure that no BlackBerry Administration Service instance is in the process of restarting.

2.In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Administration Service.

3.Click Edit component.

69