Installation and Configuration Guide | Postinstallation tasks |
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You must complete this task for all Microsoft Exchange versions to ensure calendar items use the correct Unicode characters in fields such as subject, location, or notes.
1.On the BlackBerry Enterprise Server, on the Start menu, click Run.
2.Type regedit.
3.Click OK.
4.Perform one of the following actions:
•If you are running a
•If you are running a
5.Create a DWORD value that is named SetLocaleIDs.
6.Set the value to 1.
7.In the Windows Services, restart the BlackBerry Messaging Agent.
Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services
By default, the BlackBerry Enterprise Server uses Microsoft Exchange Web Services to manage calendars on BlackBerry devices. The BlackBerry Enterprise Server monitors periodically whether a user account can use Microsoft Exchange Web Services. If a user account cannot use Microsoft Exchange Web Services, for example, because of a configuration error in Microsoft Exchange, the BlackBerry Enterprise Server uses MAPI and CDO libraries to manage calendars on devices. A BlackBerry Messaging Agent on the BlackBerry Enterprise Server can include a dynamic mix of user accounts that use Microsoft Exchange Web Services and user accounts that use MAPI and CDO libraries.
You can use the BlackBerry Enterprise Trait Tool to configure the BlackBerry Enterprise Server to use only Microsoft Exchange Web Services or only MAPI and CDO libraries to manage calendars on devices. You can configure a specific BlackBerry Messaging Agent instance, a specific BlackBerry Enterprise Server instance, or all BlackBerry Enterprise Server instances that share one BlackBerry Configuration Database.
To use Microsoft Exchange Web Services, your organization's environment must include Microsoft Exchange 2007 SP1 or later.
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