Blackberry Version 5.0 Service Pack 4 manual Installation and Configuration Guide

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Installation and Configuration Guide

Postinstallation tasks

For more information about Microsoft Exchange Web Services, visit http://msdn.microsoft.com/en-us/library/ bb204119.aspx.

For more information about configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services, see the BlackBerry Enterprise Server Administration Guide.

Prerequisites: Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services

Install an SSL certificate on a BlackBerry Enterprise Server so that the BlackBerry Enterprise Server can communicate with Microsoft Exchange Web Services. You must export the SSL certificate from the client access server for Microsoft Exchange and import the SSL certificate to the BlackBerry Enterprise Server. The BlackBerry Enterprise Server supports a self-signed security certificate or a certificate that a certificate authority issues. For more information about installing an SSL certificate, visit support.microsoft.com to read article KB 962624.

Configure Microsoft Exchange Impersonation for a BlackBerry Enterprise Server administrator account. For more information about configuring Microsoft Exchange Impersonation, visit msdn.microsoft.com/en-us/library/ bb204095.aspx and select the appropriate tab for Microsoft Exchange 2007 or Microsoft Exchange 2010.

Assign IIS permissions to a BlackBerry Enterprise Server administrator account on the Microsoft Exchange Server that hosts the client access server role. For more information about assigning IIS permissions, visit support.microsoft.com to read article KB 816117.

Configure the BlackBerry Enterprise Server to use Microsoft Exchange Web Services

You can configure the BlackBerry Enterprise Server to use only Microsoft Exchange Web Services to manage calendars on BlackBerry devices.

1.Copy the BlackBerry Enterprise Server installation files to the computer that hosts the primary BlackBerry Enterprise Server.

2.Extract the contents to a folder on the computer.

3.At a command prompt, navigate to <extracted_folder>\tools.

4.Perform one of the following actions:

To configure a specific BlackBerry Messaging Agent on a specific BlackBerry Enterprise Server to use Microsoft Exchange Web Services, type traittool -server<server_name> -agent<agent_id> -trait EWSEnable -set true, where <server_name> is the name of the BlackBerry Enterprise Server and <agent_id> is the ID for the BlackBerry Messaging Agent. If you configured high availability, configure only the primary BlackBerry Enterprise Server.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Attachment Service Installing the BlackBerry Administration ServiceInstalling the BlackBerry MDS Connection Service Installing the BlackBerry Collaboration ServiceInstalling the BlackBerry Router Requirement Hardware requirements BlackBerry Enterprise ServerHardware requirements BlackBerry Enterprise Server System requirements BlackBerry Enterprise Server System requirementsExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit Operating system Any of the following operating systems System requirements BlackBerry Attachment ServiceSystem requirements BlackBerry Collaboration Service IBM Sametime Novell GroupWise Messenger Windows ServerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Higher Network servicesSystem requirements BlackBerry Router System requirements for your organizations environmentBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Firewall System requirements Messaging serverSystem requirements Instant messaging server Supported features and environmentsBlackBerry Enterprise Server Description Unsupported environmentsBlackBerry Attachment Service Configuring a Microsoft Exchange 2010 messaging environment Preinstallation tasksAfter you finish Before you begin Type New-ThrottlingPolicy BESPolicy Turn off client throttling in Microsoft ExchangeInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Group membership Domain User Configuring a Microsoft Exchange 2003 messaging environmentClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Property Description Type CreateDB.exe BESMgmt.cfgDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a primary BlackBerry Enterprise Server Install a standby BlackBerry Enterprise ServerAfter you finish Test the BlackBerry Enterprise Server installation Postinstallation tasksInstall the BlackBerry database notification system Best practice Description Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice Running the BlackBerry Enterprise ServerType regedit Configuring support for Unicode languagesType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click Trusted Root Certification Authorities. d Click OK Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click View certificatesAttachment.Server.host=attachmentserverhostname Click Edit instanceChange AllowRemoteServices to Click Restart instance Component view, expand BlackBerry Enterprise ServerType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Change the Database role membership to rimdbbesserver Changing the BlackBerry Configuration DatabaseClick Provision BCS Run the BCSProvisioner.exe fileComponent Options Adding or removing BlackBerry 9 Enterprise Server componentsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Remove the BlackBerry Enterprise Server software Removing the BlackBerry Enterprise Server softwareDelete registry keys Key Location BlackBerry Enterprise Server registry keysRemoving the BlackBerry database notification system Open the NotifyUnInstall.sql fileInstallation and Configuration Guide Previous version detected but no database available Failed to write License Key to the DatabasePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible solution You cannot access the BlackBerry Administration ServicePossible cause Possible cause Possible solution Text in the license agreement is not readable Guide Information Related resourcesGlossary13 Network interface card Name Service Provider InterfaceMessaging Application Programming Interface Messaging serverLegal notice 102 Installation and Configuration Guide