Blackberry Version 5.0 Service Pack 4 manual System requirements Messaging server

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Installation and Configuration Guide

System requirements

System requirements: Messaging server

Any of the following messaging servers that are located in close proximity to where you want to install the primary BlackBerry Enterprise Server:

•Microsoft Exchange 2010 SP1 Multi-Tenant Deployment is supported with the following conditions:

•Microsoft Exchange Server 2010 SP1 Update Rollup 3

•To manage calendars, enable Microsoft Exchange Web Services

•Configure the BlackBerry Enterprise Server to run without public folders

•Microsoft Exchange Server 2010 SP1

•Microsoft Exchange Server 2010 and Microsoft Exchange Server 2010 Update Rollup 1 (Microsoft Exchange Server MAPI Client and CDO 1.2.1 must be version 6.5.8211.0 or later to support Microsoft Exchange Server 2010)

•Microsoft Exchange Server 2007 SP2 or SP3

•Microsoft Exchange Server 2003 SP2

•Any of the following Microsoft Exchange mixed environments:

•Microsoft Exchange Server 2003 and 2007

•Microsoft Exchange Server 2007 SP2 and 2010

•Microsoft Exchange Server 2007 SP2 and 2010 SP1

•Microsoft Exchange Server 2007 SP3 and 2010

•Microsoft Exchange Server 2007 SP3 and 2010 SP1

System requirements: Firewall

To install the BlackBerry Enterprise Server, configure a firewall or proxy firewall with the following conditions:

•Exclusive use of port 3101 to open and maintain an outbound, bidirectional TCP/IP connection to an external server

•Support for resolving Internet addresses that use DNS

•For proxy firewalls, transparency of the proxy server

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service System requirements for your organizations environment Network servicesSystem requirements BlackBerry Router HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallBlackBerry Enterprise Server Supported features and environmentsSystem requirements Instant messaging server Unsupported environments DescriptionBlackBerry Attachment Service After you finish Preinstallation tasksConfiguring a Microsoft Exchange 2010 messaging environment Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Install the BlackBerry database notification system Postinstallation tasksTest the BlackBerry Enterprise Server installation Best practice Running the BlackBerry Enterprise Server Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click View certificates Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Delete registry keys Removing the BlackBerry Enterprise Server softwareRemove the BlackBerry Enterprise Server software BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible cause You cannot access the BlackBerry Administration ServicePossible solution Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Messaging server Name Service Provider InterfaceMessaging Application Programming Interface Network interface cardLegal notice 102 Installation and Configuration Guide