Blackberry Version 5.0 Service Pack 4 manual Planning a BlackBerry Enterprise Server installation

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Installation and Configuration Guide

Planning a BlackBerry Enterprise Server installation

Planning a BlackBerry
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Enterprise Server installation

You can install all BlackBerry Enterprise Server components on one computer, or you can install specific components on separate computers. You should consider any impact to system resources before you decide where to install the components.

You install all components on one computer if you do not plan to activate many BlackBerry devices, if you determine that the computer can manage the volume of traffic for the BlackBerry Enterprise Server components, and if it is acceptable that the computer has direct access to the Internet, without being located in the DMZ.

If you want to configure high availability, you must install an additional BlackBerry Enterprise Server on a computer that is separate from the computer that hosts the primary BlackBerry Enterprise Server. During the installation process, you specify that the duplicate BlackBerry Enterprise Server is the standby BlackBerry Enterprise Server.

For performance information, see the BlackBerry Enterprise Server Performance Benchmarking Guide.

For more information about high availability, see the BlackBerry Enterprise Server Planning Guide.

Installing all BlackBerry Enterprise Server components on one computer

If you want to evaluate the BlackBerry Enterprise Server or complete a BlackBerry Enterprise Server installation for a small number of users, you can install all the BlackBerry Enterprise Server components on the same computer.

During the installation process you can choose to install the BlackBerry Collaboration Service and BlackBerry Web Desktop Manager with the BlackBerry Enterprise Server. All of the other BlackBerry Enterprise Server components are installed automatically when you install the BlackBerry Enterprise Server.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Network services System requirements BlackBerry RouterSystem requirements for your organizations environment HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallBlackBerry Enterprise Server Supported features and environmentsSystem requirements Instant messaging server Unsupported environments DescriptionBlackBerry Attachment Service After you finish Preinstallation tasksConfiguring a Microsoft Exchange 2010 messaging environment Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Install the BlackBerry database notification system Postinstallation tasksTest the BlackBerry Enterprise Server installation Open the NotifyMasterInstall.sql file Open the NotifyInstall.sql fileBest practice Running the BlackBerry Enterprise Server Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Configuring communication with distributed components On the Security tab, click Local IntranetClick View certificates Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Delete registry keys Removing the BlackBerry Enterprise Server softwareRemove the BlackBerry Enterprise Server software BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible cause You cannot access the BlackBerry Administration ServicePossible solution Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Name Service Provider Interface Messaging Application Programming InterfaceMessaging server Network interface cardLegal notice 102 Installation and Configuration Guide