Blackberry Version 5.0 Service Pack 4 manual System requirements BlackBerry Attachment Service

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Installation and Configuration GuideSystem requirements

Item	Requirement

	• Microsoft SQL Server 2008 SP1 Enterprise Edition or Standard Edition
	(32-bit or 64-bit)
	• Microsoft SQL Server 2008 SP2 Enterprise Edition or Standard Edition
	(32-bit or 64-bit)
	• Microsoft SQL Server 2008 R2 Enterprise Edition or Standard Edition
	(32-bit or 64-bit)
	• the mirror database must reside on a different computer from the principal
	database
	• the Microsoft SQL Server instances for both the principal and mirrored
	databases must be the same version and edition
	• only use static port number 1433
	• do not use named instances
	• verify that the SQL Server Browser service is running
	• turn off the Named Pipes option in the Microsoft SQL Server Native Client on
	the computers that host the BlackBerry Enterprise Server instances

database transactional replication	To support database transactional replication for the BlackBerry Configuration
	Database, the following conditions:
	• the database server must be Microsoft SQL Server 2005 SP3 or later
	• the database server that hosts the replicated database must use the same
	version and build as the database server that hosts the primary database

System requirements: BlackBerry Attachment Service

The following system requirements apply to the computer that you install the BlackBerry Attachment Service on.

Item	Requirement

operating system	Any of the following operating systems:

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service System requirements for your organizations environment Network servicesSystem requirements BlackBerry Router HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallSupported features and environments System requirements Instant messaging serverBlackBerry Enterprise Server Unsupported environments DescriptionBlackBerry Attachment Service Preinstallation tasks Configuring a Microsoft Exchange 2010 messaging environmentAfter you finish Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Postinstallation tasks Test the BlackBerry Enterprise Server installationInstall the BlackBerry database notification system Best practice Running the BlackBerry Enterprise Server Open the NotifyMasterInstall.sql fileOpen the NotifyInstall.sql file Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Click View certificates Configuring communication with distributed componentsOn the Security tab, click Local Intranet Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Removing the BlackBerry Enterprise Server software Remove the BlackBerry Enterprise Server softwareDelete registry keys BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page You cannot access the BlackBerry Administration Service Possible solutionPossible cause Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Messaging server Name Service Provider InterfaceMessaging Application Programming Interface Network interface cardLegal notice 102 Installation and Configuration Guide