Blackberry Version 5.0 Service Pack 4 Adding or removing BlackBerry Enterprise Server components

Page 5

 

Change the character encoding that the BlackBerry Enterprise Server uses to send Unicode messages

64

 

Configure the BlackBerry Enterprise Server to use only UTF-8 to send Unicode messages

65

 

Configure support for Unicode text in calendars on BlackBerry devices in a Microsoft Exchange environment

65

 

Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services

66

 

Prerequisites: Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services

67

 

Configure the BlackBerry Enterprise Server to use Microsoft Exchange Web Services

67

 

Manage the BlackBerry Enterprise Server performance in a Microsoft Exchange 2010 environment

68

 

Configure a Hosted BlackBerry services environment for use with Microsoft Exchange 2010 SP1 Multi-Tenant

 

 

Deployment

69

 

Configure the BlackBerry Administration Service instances in a pool to communicate across network subnets

69

 

Log in to the BlackBerry Administration Service for the first time

70

 

There is a problem with this website's security certificate

70

 

Configuring communication with distributed components

71

 

Connecting to a BlackBerry Attachment Service

71

 

Connecting to a BlackBerry Router

74

 

Configuring a computer for monitoring

76

 

Configure the SNMP service for monitoring by a monitoring application

76

 

Restrict database permissions for the BlackBerry Attachment Service

77

 

Configuring minimum Microsoft SQL Server permissions for the Windows account

78

 

Configure minimum Microsoft SQL Server permissions for the Windows account

78

 

Changing the BlackBerry Configuration Database

79

 

Provisioning the BlackBerry Collaboration Service as a trusted application

79

 

Manually provision the BlackBerry Collaboration Service as a trusted application

79

 

Turn off automatic provisioning of the BlackBerry Collaboration Service as a trusted application

80

9

Adding or removing BlackBerry Enterprise Server components

81

 

Add or remove a BlackBerry Enterprise Server component

83

 

Remove BlackBerry Enterprise Server component information from the BlackBerry Configuration Database

85

10

Removing the BlackBerry Enterprise Server software

86

 

Remove the BlackBerry Enterprise Server software

86

 

Delete registry keys

86

 

BlackBerry Enterprise Server registry keys

87

 

Removing the BlackBerry database notification system

88

 

Remove the BlackBerry database notification system from a BlackBerry Configuration Database

88

 

Remove the BlackBerry database notification system from all BlackBerry Configuration Database instances

88

11

Troubleshooting the BlackBerry Enterprise Server installation process

90

 

Failed to write License Key to the Database

90

 

Previous version detected but no database available

90

 

A third-party tool did not install and the BlackBerry Enterprise Server setup application closed

91

 

The setup application did not prompt you to change or confirm the MAPI profile

91

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Attachment Service Installing the BlackBerry Administration ServiceInstalling the BlackBerry MDS Connection Service Installing the BlackBerry Collaboration ServiceInstalling the BlackBerry Router Requirement Hardware requirements BlackBerry Enterprise ServerHardware requirements BlackBerry Enterprise Server System requirements BlackBerry Enterprise Server System requirementsExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit Operating system Any of the following operating systems System requirements BlackBerry Attachment ServiceSystem requirements BlackBerry Collaboration Service IBM Sametime Novell GroupWise Messenger Windows ServerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service System requirements BlackBerry Router Network servicesSystem requirements for your organizations environment HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Firewall System requirements Messaging serverBlackBerry Enterprise Server Supported features and environmentsSystem requirements Instant messaging server Description Unsupported environmentsBlackBerry Attachment Service After you finish Preinstallation tasksConfiguring a Microsoft Exchange 2010 messaging environment Before you begin Type New-ThrottlingPolicy BESPolicy Turn off client throttling in Microsoft ExchangeInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Group membership Domain User Configuring a Microsoft Exchange 2003 messaging environmentClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Property Description Type CreateDB.exe BESMgmt.cfgDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a primary BlackBerry Enterprise Server Install a standby BlackBerry Enterprise ServerAfter you finish Install the BlackBerry database notification system Postinstallation tasksTest the BlackBerry Enterprise Server installation Open the NotifyInstall.sql file Open the NotifyMasterInstall.sql fileBest practice Running the BlackBerry Enterprise Server Best practice DescriptionType regedit Configuring support for Unicode languagesType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate On the Security tab, click Local Intranet Configuring communication with distributed componentsClick View certificates Click Trusted Root Certification Authorities. d Click OKAttachment.Server.host=attachmentserverhostname Click Edit instanceChange AllowRemoteServices to Click Restart instance Component view, expand BlackBerry Enterprise ServerType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Change the Database role membership to rimdbbesserver Changing the BlackBerry Configuration DatabaseClick Provision BCS Run the BCSProvisioner.exe fileComponent Options Adding or removing BlackBerry 9 Enterprise Server componentsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Delete registry keys Removing the BlackBerry Enterprise Server softwareRemove the BlackBerry Enterprise Server software Key Location BlackBerry Enterprise Server registry keysRemoving the BlackBerry database notification system Open the NotifyUnInstall.sql fileInstallation and Configuration Guide Previous version detected but no database available Failed to write License Key to the DatabasePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible cause You cannot access the BlackBerry Administration ServicePossible solution Possible cause Possible solution Text in the license agreement is not readable Guide Information Related resourcesGlossary13 Messaging Application Programming Interface Name Service Provider InterfaceMessaging server Network interface cardLegal notice 102 Installation and Configuration Guide
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