Blackberry Version 5.0 Service Pack 4 manual After you finish

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Installation and Configuration Guide

Installing a standby BlackBerry Enterprise Server

In the Additional components list, select any components that you want to install with the standby BlackBerry Enterprise Server.

8.In the High availability settings dialog box, select the primary BlackBerry Enterprise Server that you want to assign the standby BlackBerry Enterprise Server to.

9.After the setup application installs the necessary components, click Continue.

10.In the Administration settings dialog box, perform the following actions:

In the Pool name field, type an FQDN that the setup application can use to create the BlackBerry Administration Service web address. If you install only one BlackBerry Administration Service instance in the BlackBerry Enterprise Server domain, you can accept the default pool name. If you install more than one BlackBerry Administration Service instance in the BlackBerry Enterprise Server domain, you must create a DNS entry for the pool name that is not the name of a computer and is mapped to the IP address of each BlackBerry Administration Service instance.

In the New password and Confirm password fields, type the password for the SSL certificate that the BlackBerry Administration Service uses to authenticate with browsers. You must use the same password for every BlackBerry Administration Service instance in the BlackBerry Enterprise Server domain.

11.In the Microsoft Active Directory settings dialog box, in the User password field, type the password for the Microsoft Active Directory account (for example, BESAdmin) that the standby BlackBerry Enterprise Server uses to authenticate with Microsoft Active Directory. If you want to specify a different username and Windows domain, you must make sure that the Windows domain belongs to the same Microsoft Active Directory forest as the Microsoft Exchange organization.

12.In the Advanced administration settings dialog box, perform one of the following actions:

If you select Use Windows authentication, you can choose to use the Microsoft Active Directory account that you used in the previous step, or you can specify login information for a Microsoft Active Directory administrator.

If you select Use BlackBerry Administration Service authentication, type and confirm a password for the BlackBerry Administration Service administrator account. Consider using the minimum rules for password complexity when you create the password for the administrator account. The password should be at least 8 characters in length and contain at least one number, letter, and special character, and should not contain dictionary words.

You use the login information that you specify to log in to the BlackBerry Administration Service for the first time.

13.Start the services for the standby BlackBerry Enterprise Server.

14.In the Console addresses dialog box, copy the BlackBerry Administration Service web address and paste it into a document for future reference. You can use the web address to log in to the BlackBerry Administration Service.

After you finish:

To view the standby BlackBerry Enterprise Server information in the BlackBerry Administration Service, restart the BlackBerry Administration Service on every computer that it is installed on in the BlackBerry Enterprise Server domain.

If you reinstalled the BlackBerry Administration Service, in , delete the cache contents.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Network services System requirements BlackBerry RouterSystem requirements for your organizations environment HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallSupported features and environments System requirements Instant messaging serverBlackBerry Enterprise Server Unsupported environments DescriptionBlackBerry Attachment Service Preinstallation tasks Configuring a Microsoft Exchange 2010 messaging environmentAfter you finish Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Postinstallation tasks Test the BlackBerry Enterprise Server installationInstall the BlackBerry database notification system Open the NotifyMasterInstall.sql file Open the NotifyInstall.sql fileBest practice Running the BlackBerry Enterprise Server Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Configuring communication with distributed components On the Security tab, click Local IntranetClick View certificates Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Removing the BlackBerry Enterprise Server software Remove the BlackBerry Enterprise Server softwareDelete registry keys BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page You cannot access the BlackBerry Administration Service Possible solutionPossible cause Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Name Service Provider Interface Messaging Application Programming InterfaceMessaging server Network interface cardLegal notice 102 Installation and Configuration Guide