Blackberry Version 5.0 Service Pack 4 manual Install the BlackBerry Enterprise Server software

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Installation and Configuration Guide

Installing the BlackBerry Enterprise Server software

• computer name and port number of the proxy server (if applicable)

•Add the blackberry.net domain to the permitted lists in the antivirus application or anti-spam application that the messaging server or gateway uses.

•Verify that the computer has access to www.blackberry.com (optional).

•If your organization uses a proxy server for Internet access, get the credentials for the proxy server.

•Verify that you installed the appropriate languages and text services on the computer that you use to install the BlackBerry Enterprise Server, including code page 20127 (US-ASCII) which is required for all supported languages.

•If you want to install Microsoft SQL Server 2008 R2 Express Edition on a computer that does not host any BlackBerry Enterprise Server components, you can navigate to the Tools folder in the BlackBerry Enterprise Server installation files and run Sqlexpr.exe.

•If you are installing the BlackBerry Administration Service, verify that the computers that host the BlackBerry Administration Service and BlackBerry Configuration Database are not separated by a WAN bridge.

•If you are performing the installation on a computer that has more than one NIC, verify that the production NIC is first in the bind order in the Windows network settings.

Install the BlackBerry Enterprise Server software

Note: To manage the BlackBerry Enterprise Server, you must install the BlackBerry Administration Service. You can install the BlackBerry Administration Service on the computer that hosts the BlackBerry Enterprise Server or on a separate computer. You must install the BlackBerry Administration Service if you create a BlackBerry Configuration Database and you must also either install or upgrade the BlackBerry Administration Service on the computer that you perform the installation process on in the BlackBerry Enterprise Server domain.

1.Log in to the computer that you want to install the BlackBerry Enterprise Server on using the Windows account that you created and that has correct permissions. This account runs the BlackBerry Enterprise Server services.

2.In the BlackBerry Enterprise Server installation files, double-click setup.exe. If your operating system is Windows Server 2008, run setup.exe as an administrator.

3.In the Setup type dialog box, select one of the following options:

•If this installation process is the first installation of BlackBerry Enterprise Server software in a BlackBerry Enterprise Server domain, select Create a BlackBerry Configuration Database.

•For all other installations of the BlackBerry Enterprise Server software, select Use an existing BlackBerry Configuration Database.

4.In the Setup options dialog box, you can select or remove BlackBerry Enterprise Server components from the Additional Components list.

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Network services System requirements BlackBerry RouterSystem requirements for your organizations environment HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallSystem requirements Instant messaging server Supported features and environmentsBlackBerry Enterprise Server Unsupported environments DescriptionBlackBerry Attachment Service Configuring a Microsoft Exchange 2010 messaging environment Preinstallation tasksAfter you finish Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Test the BlackBerry Enterprise Server installation Postinstallation tasksInstall the BlackBerry database notification system Open the NotifyMasterInstall.sql file Open the NotifyInstall.sql fileBest practice Running the BlackBerry Enterprise Server Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Configuring communication with distributed components On the Security tab, click Local IntranetClick View certificates Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Remove the BlackBerry Enterprise Server software Removing the BlackBerry Enterprise Server softwareDelete registry keys BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible solution You cannot access the BlackBerry Administration ServicePossible cause Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Name Service Provider Interface Messaging Application Programming InterfaceMessaging server Network interface cardLegal notice 102 Installation and Configuration Guide
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