Blackberry Version 5.0 Service Pack 4 Windows Server, IBM Sametime Novell GroupWise Messenger

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Installation and Configuration GuideSystem requirements

Item

Requirement

 

 

 

• Windows Server 2012

 

 

IBM Sametime

Novell GroupWise Messenger

Microsoft Office Live Communications Server 2005 or Microsoft Office Communications Server 2007

Microsoft Office Communications Server 2007 R2

IP address of the computer that hosts the BlackBerry Collaboration Service added to the CommunityConnectivity document on the IBM Sametime server

SSL authentication turned on for the Novell GroupWise Messenger agents on the Novell GroupWise Messenger server

The latest Microsoft hotfixes installed

Any of the following operating systems:

Windows Server 2003 R2 SP2 (64-bit)

Windows Server 2008 SP2 (64-bit)

Windows Server 2008 R2

Windows Server 2008 R2 SP1

Windows Server 2012

The latest Microsoft hotfixes installed

The BlackBerry Collaboration Service installed in the same Microsoft Active Directory domain as Microsoft Office Communications Server 2007 R2

The Windows account that runs the BlackBerry Collaboration Service added to one of the following groups:

RTCUniversalServerAdmins group, to automatically provision the BlackBerry Collaboration Service as a trusted service in Microsoft Active Directory (for more information, visit msdn.microsoft.com to read about required Microsoft Active Directory permissions)

RTCComponentUniversalServices group, if you use another account with the required permissions (RTCUniversalServerAdmins) to manually provision the BlackBerry Collaboration Service as a trusted service in Microsoft Active Directory (for more information, see "Manually provision the BlackBerry Collaboration Service as a trusted application")

Microsoft .NET Framework 3.5 SP1

Microsoft Visual C++ 2008 Redistributable Package (vcredist_x64.exe)

Microsoft SQL Server Native Client (sqlncli_x64.msi)

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Contents Installation and Configuration Guide Published 2014-01-14 SWD-20140114180405595 Contents Installing a standby BlackBerry Enterprise Server Adding or removing BlackBerry Enterprise Server components 101 Overview BlackBerry Enterprise Server Planning a BlackBerry Enterprise Server installation Installing the BlackBerry Administration Service Installing the BlackBerry Attachment ServiceInstalling the BlackBerry Collaboration Service Installing the BlackBerry MDS Connection ServiceInstalling the BlackBerry Router Hardware requirements BlackBerry Enterprise Server RequirementHardware requirements BlackBerry Enterprise Server System requirements System requirements BlackBerry Enterprise ServerExchange Server version System requirements BlackBerry Enterprise Server databases Microsoft SQL Server 2008 R2 32-bit or 64-bit System requirements BlackBerry Attachment Service Operating system Any of the following operating systemsSystem requirements BlackBerry Collaboration Service Windows Server IBM Sametime Novell GroupWise MessengerMicrosoft Lync Server System requirements BlackBerry MDS Connection Service Network services System requirements BlackBerry RouterSystem requirements for your organizations environment HigherBrowser Browser settings for Windows Internet Explorer Installation and Configuration Guide System requirements Messaging server System requirements FirewallBlackBerry Enterprise Server Supported features and environmentsSystem requirements Instant messaging server Unsupported environments DescriptionBlackBerry Attachment Service After you finish Preinstallation tasksConfiguring a Microsoft Exchange 2010 messaging environment Before you begin Turn off client throttling in Microsoft Exchange Type New-ThrottlingPolicy BESPolicyInstallation and Configuration Guide Configuring a Microsoft Exchange 2007 messaging environment After you finish Click Check Names Configuring a Microsoft Exchange 2003 messaging environment Group membership Domain UserClick Check Names Configure permissions for the Windows account Add the Windows account to the local administrators group Installation and Configuration Guide Perform one of the following actions Type CreateDB.exe BESMgmt.cfg Property DescriptionDbms Installation and Configuration Guide Select the Create associated pointer PTR record check box Installation and Configuration Guide Installation and Configuration Guide Socket connections for each instant messaging session Microsoft SQL Server 2008 R2 Express Edition Installing the BlackBerry Enterprise Server software Install the BlackBerry Enterprise Server software Click Check Name After you finish Before you begin Click Check Name Install a standalone BlackBerry Router Installing a standby BlackBerry 7 Enterprise Server Install a standby BlackBerry Enterprise Server Install a primary BlackBerry Enterprise ServerAfter you finish Install the BlackBerry database notification system Postinstallation tasksTest the BlackBerry Enterprise Server installation Open the NotifyMasterInstall.sql file Open the NotifyInstall.sql fileBest practice Running the BlackBerry Enterprise Server Best practice DescriptionConfiguring support for Unicode languages Type regeditType regedit Type regedit Type regedit Installation and Configuration Guide After you finish Click Edit component There is a problem with this websites security certificate Configuring communication with distributed components On the Security tab, click Local IntranetClick View certificates Click Trusted Root Certification Authorities. d Click OKClick Edit instance Attachment.Server.host=attachmentserverhostnameChange AllowRemoteServices to Component view, expand BlackBerry Enterprise Server Click Restart instanceType regedit Configuring a computer for monitoring Click Start Run Expand Microsoft SQL Server Security Logins Changing the BlackBerry Configuration Database Change the Database role membership to rimdbbesserverRun the BCSProvisioner.exe file Click Provision BCSAdding or removing BlackBerry 9 Enterprise Server components Component OptionsIf you installed remote components, you can add a BlackBerry Add or remove a BlackBerry Enterprise Server component After you finish Click Component view Delete registry keys Removing the BlackBerry Enterprise Server softwareRemove the BlackBerry Enterprise Server software BlackBerry Enterprise Server registry keys Key LocationOpen the NotifyUnInstall.sql file Removing the BlackBerry database notification systemInstallation and Configuration Guide Failed to write License Key to the Database Previous version detected but no database availablePossible solution On the BlackBerry Server tab, click Edit Mapi profile Possible cause Page Possible cause You cannot access the BlackBerry Administration ServicePossible solution Possible cause Possible solution Text in the license agreement is not readable Related resources Guide InformationGlossary13 Name Service Provider Interface Messaging Application Programming InterfaceMessaging server Network interface cardLegal notice 102 Installation and Configuration Guide