A&D UA851TMW, UA-851THW, UA_851THX Troubleshooting, Problem Probable Cause Corrective Action

Problem

Probable Cause

Corrective Action

Nothing appears in the

Batteries are drained.

Replace all batteries with

display, after I press

new ones. Alkaline batteries

the START button.

recommended.

Battery terminals are not in

Reinstall the batteries with negative

the correct position.

and positive terminals matching

those indicated in the battery

compartment.

The cuff does not inflate.

Battery voltage is too low. Low

Replace all batteries with new ones.

.

battery symbol blinks. [If the

Alkaline batteries recommended.

batteries are drained completely,

the mark does not appear.]

The unit does not

The cuff is not fastened properly.

Fasten the cuff correctly.

measure. Readings are

too high or too low.

You moved your arm or body

Make sure you remain very still and

during the measurement.

quiet during the measurement.

The cuff position is not correct.

Sit comfortably and still. Make sure

the cuff is at the same level as your

heart.

You are using the wrong

See Pg. E-5 "Selecting the Correct

size cuff.

Cuff."

The value is different

The healthcare professional may

See Pg. E-14 "Answers to Why Your

from that measured at a

be using a different sized cuff.

Readings Are Different Between

clinic or doctor’s office

Home and at the Doctor’s Office."

Your measurements may

See Pg. E-13 "Why Measure

be elevated by white coat

Blood Pressure at Home?"

hypertension

ActiLink/computer

• Is your computer on and your ActiLink plugged in?

software is not receiving

• Move the blood pressure monitor closer to the ActiLink with a clear

new measurements

line-of-sight and take a measurement.

• Replace all batteries with new ones