16
WATER FLOSSER TROUBLESHOOTING GUIDE
PROBLEM | CAUSE | CORRECTIVE ACTION | ||
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Tips | 1) | Tip not fully engaged. | 1) | Remove tip and reinstall. |
Leakage between the tip and |
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handle knob. |
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Pik Pocket™ Tip | 1) | Tip is worn. | 1) | Replace with new tip. |
Tear in soft tip. | 2) | Tip is split. | 2) | Replace with new tip and use |
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| ONLY on lowest pressure. |
Water Flosser Base | 1) Damage to the hose. |
Hose to the handle leaks.
1)Visit www.waterpik.com or contact Water Pik, Inc. customer service for a self service repair kit.
Reservoir leaks. | 1) | Missing black reservoir valve. | 1) | Replace reservoir valve. Contact | ||||
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| Water Pik, Inc. customer service for a | ||||
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| replacement valve. |
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| 2) | Black reservoir valve is | 2) | Ensure valve is right side |
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| upside down. |
| up (see image to right). |
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Inadequate pressure. | 1) | Reservoir not positioned properly. | 1) | |||||
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| firmly on the reservoir. | ||||
| 2) | Tip is clogged with debris. | 2) | Back flush tip under faucet or replace tip. | ||||
| 3) | Black reservoir valve is clogged. | 3) | Remove reservoir valve and clean | ||||
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| by massaging the valve under warm | ||||
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| running water and place back into | ||||
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| reservoir. Ensure the valve is right- | ||||
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| side up (see above image). | ||||
| 4) Hard water deposits. | 4) | Add 2 tablespoons of white vinegar | |||||
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| to a full reservoir of warm water. Set | ||||
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| pressure control dial to high, point | ||||
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| the handle and tip into sink. Turn | ||||
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| unit ON and run until reservoir is | ||||
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| empty. Rinse by repeating with a full | ||||
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| reservoir of clean warm water. | ||||
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Unit doesn’t start. | 1) | Motor not running. | 1) | Be sure outlet is functioning; |
test with another appliance (check electrical reset button and/or wall switch).
Still have questions? Go to www.waterpik.com or call Water Pik, Inc. Customer Service. Toll