Health O Meter 2600KL operation manual Troubleshooting, Symptom Possible Cause Corrective Action

Page 21

TROUBLESHOOTING

Refer to the following instructions to check and correct any failure before contacting service personnel.

SYMPTOM

 

POSSIBLE CAUSE

 

 

CORRECTIVE ACTION

 

 

 

 

 

 

Scale does not turn on

1.

Dead Battery

1.

 

Replace batteries

 

2.

Faulty electrical outlet

2. Use a different outlet

 

3.

Bad power supply

3.

 

Replace adapter

Questionable weight or

1.

External object

1.

 

Remove interfering object

the scale does not zero

 

interfering with the scale

 

 

from the scale

 

2. The display did not show

2.

Ask the patient to get off

 

 

”0.0” before weighing

 

 

the scale, zero the scale

 

 

 

 

 

and begin weighing

 

 

 

 

 

process again

 

3. Scale is not placed on a

3.

Place the scale on a level

 

 

level floor

 

 

floor and begin weighing

 

 

 

 

 

process again

 

4.

Scale is out of calibration

4.

Check weight with known

 

 

 

 

 

weight value

 

5.

Improper Tare

5.

Place the item to be tared

 

 

 

 

 

on the scale. Press

 

 

 

 

 

REWEIGH. Once the

 

 

 

 

 

weight of the item is

 

 

 

 

 

displayed, press TARE.

 

 

 

 

 

Place the patient and the

 

 

 

 

 

tared item back on the

 

 

 

 

 

scale. Press REWEIGH

 

 

 

 

 

again.

Weighing is performed but

The patient is not sitting still

Ask the patient to be still or

the display shows “weigh”

 

 

you can change to live weight

and “reweigh” every few

 

 

setting

seconds; the weighing

 

 

 

 

 

process takes too long and

 

 

 

 

 

no weight is displayed.

 

 

 

 

 

The display shows

The load on the scale

Remove the excess weight

“Overload” message

exceeds the capacity

and use the scale according to

 

(800 Lbs)

its limits

The display shows

The batteries are empty

Replace batteries according to

“LOW BAT” message

 

 

instructions

The display shows

There is a problem with one

Check load cell cable

“Load Cell Error” message

or more load cells or the load

connection at the display and

 

cell cable is disconnected.

platform assembly ports. If the

 

 

 

problem is not corrected, refer

 

 

 

to qualified service personnel

 

 

 

to replace the defective load

 

 

 

cell

 

20

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Contents PRO Plustm Electronic Folding Wheelchair Scale Table of Contents Specifications Scale SpecificationsGeneral Assembly Instructions Assembly Instructions Ramp Moving Instructions Scale Opening and Folding Procedures SET UPReplacing Batteries Preparing the Scale for UseOperation Instructions Description Function Weight Display Mode MenuOnly applies to pound values, not the metric values Data Management Tare WeightAutomatic Tare Removing the TareEnter Scale Settings Operation Instructions System Settings System Test User Settings Operation Instructions Maintenance MaintenanceCleaning Disconnect the scale from the AC power sourceSymptom Possible Cause Corrective Action TroubleshootingOperator Action Display Calibration PathPage Description Qty Parts ListLimited Warranty WarrantyWhat does the Warranty Cover? To get Warranty ServiceTable DES Matieres Precaution ET Prevention Specifications DE LA BalanceGeneralites Mode Dassemblage Mode Dassemblage Rampe daccès Instructions de retrait Balance Instructions douverture et de pliage InstallationPréparation de la balance avant usage Remplacement des pilesMode DE Fonctionnement Touche Description Fonction Menu Principal Mode Daffichage DU PoidsGestion DES Donnees Poids DE LA TareTarage Automatique Retrait de la TareMode DE Fonctionnement Reglages DE LA Balance Mode DE Fonctionnement Reglages DU Systeme Test DE Systeme Reglages Utilisateur Mode DE Fonctionnement Déconnectez la balance du secteur CA NettoyageLocalisation DES Pannes Symptome Cause Possible Action CorrectiveAction réalisée par lopérateur Message affiché CalibragePage Pièce N Code Description Quantité Liste DES PiecesGarantie Pour obtenir un service de garantieÍndice Precaución Y Advertencia EspecificacionesEspecificaciones DE LA Balanza Tapa Trasera Instrucciones DE MontajeInstrucciones DE Montaje Rampa Instrucciones de Movimiento Balanza Procedimientos de Apertura y Plegamiento ConfiguraciónCambiando las Baterías Preparando la Balanza para ser UsadaInstrucciones DE Operación Ítem Descripción Función Modo DE Presentación DEL Peso MenúPeso Tara Administración DE DatosTara Automática Removiendo la TaraCalculando EL BMI Configuraciones DE LA Balanza Instrucciones DE Operación Configuraciones DEL Sistema Prueba DEL Sistema Configuraciones DEL Usuario Instrucciones DE Operación Mantenimiento MantenimientoLimpieza Desconecte la balanza de la fuente de energía CASíntoma Posible Causa Acción Correctiva Solución DE ProblemasAcción del Operador Display Trayectoria DE CalibraciónPage No. Llave Parte No Descripción Cd3 Lista DE PartesGarantía Garantía Limitada¿Qué Cubre la Garantía?