Philips HX6972/10, HX6950 manual Frequently asked questions

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Frequently asked questions

This chapter lists the questions most frequently asked about the appliance.

If you cannot ﬁnd the answer to your question, contact the Consumer
Care Center in your country.
Question	Answer

Why doesn’t the Sonicare	You may need to recharge the Sonicare. Charge the Sonicare for
toothbrush work?	at least 24 hours.
	Make sure the Sonicare charger is plugged into a live electrical
	outlet and not into an outlet controlled by a light switch.
	You may need to reattach or replace the brush head.
Why do I feel a tickling sensation	You may experience a slight tickling/tingling sensation when you
when I use the Sonicare?	use Sonicare for the ﬁrst time. As you become accustomed to
	brushing with the Sonicare, this sensation diminishes.

Why is there a brief pause in the bristle motion while I’m brushing?

This is the Quadpacer feature reminding you to move to a new section of your mouth.This feature enables you to spend equal time brushing all areas of the mouth (see chapter ‘Using your Sonicare, section ‘Brushing instructions’).

The brush head chatters against my	To avoid this, keep the brush head properly oriented, with the
teeth. What can I do about this?	bristles placed on the gumline at a slight angle.
Why does the toothbrush seem	You may need to charge the Sonicare.
less powerful?
	The Easy-start feature may be on. Deactivate the Easy-start
	feature (see chapter ‘Features’).
	You may need to replace the brush head.
Why doesn’t the mode	Brushing modes should be selected prior to turning on the
button work during brushing?	Sonicare.
Why doesn’t the UV sanitizer	You may need to plug the sanitizer into a live outlet..
light go on?
	You may need to shut the sanitizer door.
	You may need to replace the UV light bulb (see chapter
	‘Replacement’).
Do I need a special charger if I	The travel charger, the deluxe charger and the sanitizer can be
travel with my Sonicare?	used at common worldwide voltages between 100-240V AC, at
	either 50 or 60Hz. All you need is a simple plug adapter.
	Travel tip:The Sonicare battery is designed to last up to 3 weeks
	between charges.

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Contents FlexCare+ Indd 06-04-09 Sonicare 900+ series Introduction SafeguardsYour Sonicare Fig EnglishCharging your Sonicare Getting startedChanging the color code ring Attaching the brush headBrushing modes Using your SonicareClean Brushing instructionsFeatures Cord wrap on deluxe charger select models QuadpacerSanitizing select models Cord wrap on sanitizer with integrated charger select modelsCharger CleaningToothbrush handle Brush headDisposal ReplacementStorage UV light bulbGuarantee and service Removing the rechargeable batteryWarranty Exclusions Frequently asked questions Introducción Precauciones ImportantesSu Sonicare ﬁg Advertencias MédicasCarga de Sonicare Antes de empezarCómo cambiar la arandela de código de color Cómo ﬁjar el cabezal del cepilloUso del Sonicare Instrucciones de cepilladoPuede utilizar Sonicare de forma segura en Características Recogecable del cargador de lujo en algunos modelos Volver a activar la función QuadpacerHigienización en algunos modelos Cargador LimpiezaMango del cepillo Cabezal del cepilloAlmacenamiento SustituciónLámpara de rayos UV Cómo deshacerse del aparato Cómo extraer la batería recargableTenga en cuenta que este proceso no es reversible Exclusiones DE LA Garantía Garantía y servicioPreguntas más frecuentes Mises EN Garde Importantes Votre brosse à dents Sonicare ﬁg Mises EN Garde D’ORDRE MédicalRemplacement des anneaux de couleur PréparationFixation de la tête de brossage Charge de la brosse à dents Sonicare Utilisation de la brosse à dents SonicareDirectives de brossage Rafraîchir Modes de brossageNettoyage GencivesDents Sonicare CaractéristiquesDésactivation ou activation de la fonction Easy-start Pendant au moins 2 minutesAssainisseur modèles sélectionnés Manche de la brosse à dents NettoyageTête de brossage ChargeurAssainisseur UV modèles sélectionnés Mise au rebut RemplacementRangement Ampoule UVExclusions Garantie et servicesFoire aux questions Vous devez peut-être remplacer la tête de brosse Pourquoi le bouton Mode neChapitre «Remplacement» Le chapitre CaractéristiquesIndd 06-04-09 Indd 06-04-09 Indd 06-04-09 4235.020.3356.1 For support call