Toshiba ES4, ES96R, ES80 manual Greetings, Personal, System, Busy

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The Grand Tour

Greetings

Greetings

You can select either a personal or system greeting to play to callers when you do not answer or when your telephone is busy.

Depending on how your system is configured, callers may hear a separate busy greeting—the system or the custom busy greeting. See “Change User Options” on page 59 for details.

Personal

Personal greetings are greetings that you record for callers. Stratagy ES stores all recorded greetings under the personal greeting number (1~7) for your mailbox. Using the greeting number, you can select which greeting plays.

The System Administrator can also schedule your greetings to automatically play at different times. If you choose, you can override the automatic schedule using “Select a Personal Greeting” on page 57.

System

The system greeting is a standard prerecorded greeting with all Stratagy ES systems. It cannot be recorded over or deleted. The greeting states, “Please leave a message for (name).” Stratagy ES adds your name from the name recording that you made (see “Record Your Name” on page 20).

Busy

If your mailbox is configured for a personal busy greeting, you can record a custom busy greeting that plays when your extension is busy. If a custom greeting is not recorded, the default system busy greeting plays.The custom busy greeting can also be turned On/Off using the Select Your Busy Greeting option on the Change User Options Menu (see “Select Busy Greeting” on page 63).

Note The System Administrator must configure your mailbox for the custom busy greeting option to be available.

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Stratagy ES User Guide 01/03

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Contents User Guide Stratagy iES32, ES4, ES80 ES96, ES96RPublication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Getting Started Manage Mailbox IiiAppendix C Automatic Speech Recognition Appendix G Using Stratagy ES with a Strata Legacy System Contents Introduction OrganizationVii Conventions Calls attention to important instructions or informationAction/Response Table EnterRelated Documents/Media Stratagy eBrochure and Advisor CD-ROMGrand Tour Overview Stratagy ES Main Menu Features to Personalize Your Mailbox Message FoldersSingle Message Folder Dual Message FoldersMultiple Message Folders Saved Message FolderSaved Message Folder/Personal Message Folders Message Types Forwarded MessageReply Message Fax Message Mail MessageGreetings PersonalSystem BusySpecial Delivery Options Future DeliveryUrgent PrivateMessage Destination Selections Personal Distribution ListsSystem Distribution Lists DirectoryUser Options User Prompts Grand Tour Getting Started User TutorialAccess Your Mailbox Getting Started Record Your Name Record Your Personal Greeting Change Your Security Code Play Messages Access Messages Playback ControlsPlay Next Message Play Messages Special FunctionsFrom the Main Menu, press Play Messages Special Functions Play Messages Message Folder, or to return to previous menu Play Messages Retrieve and Listen to E-mail Messages Retrieve and Listen to E-mail MessagesPlay Messages Play Messages Play Messages Send Messages Recording Controls End RecordingSend a Message Select Additional Destinations Special Delivery OptionsSend Messages Recording plays System prompts you to record at the beep Append recording Presswhen done Forward a Message Optional Press to record a message comment after Review recording Re-record Presswhen done Reply to the Current Message Send Messages Special Delivery Options Future Delivery Send a Direct Fax Send Messages Send Messages Manage Mailbox Change Greeting Re-recordCreate or Record Over a Personal Greeting Stratagy ES plays the Main Menu options Select a Personal Greeting Review a Personal Greeting Change User Options Change Do Not Disturb DND Setting Change Call Screening Setting Change Security Code Select Busy Greeting Create or Record Over Busy Greeting Manage Mailbox Record Your Name Append recording Press when done Change Message Notification Manage Mailbox Set Automatic Message Copy Press to confirm the number, to erase Manage Mailbox Review Option Settings Manage Personal Distribution Lists From the Manage Mailbox MenuManage Mailbox Manage Guest Mailboxes Use Guest Mailboxes Manage Personal Folders Manage Mailbox Manage Mailbox Using Stratagy ES with a Strata CTX Call ForwardTo use the Call Forward button sequence Message Waiting Responding to a Lit Msg LEDToshiba Proprietary Integration Turning On/Off Message Waiting LED on Another ExtensionSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Using Stratagy ES with a Strata CTX MSG Fldr Reset Rset Call Record to Stratagy ES To record a callDirect Transfer to Voice Mailbox Voice Mail ConferenceVoice Mail Conference Fax Printer Driver Configure/Personalize Fax Printer Driver 5623 6590 Use Fax Printer Driver SES Fax Client Screen SES Fax Client Screen Fields Schedule Fax for Future Delivery 100Automatic Speech Recognition C 101Access Your Mailbox Reach Destination102 103 104 Unified Messaging UM with Outlook Integration 105Stratagy ES Message Window 106107 Address Book Feature Update Stratagy ES Address Book ManuallyUpdate Stratagy ES Address Book Automatically 108Using UM Feature 109110 View Message Log 111Voice Mail Options Play Voice MessageReply to Voice Message 113Forward Voice Message View Fax Send Voice Message115 116 Unified Messaging with IP Integration 117Configure Windows for Stratagy ES Codec Check Codec is Installed onConfigure Windows 119120 Send .WAV File as Voice Message 121122 Remote User Password Administration for TTS 123Set Remote User Password 124Using Stratagy ES with a Strata Legacy System 125Set Call Forward to Stratagy ES 126127 128 To forward calls to Stratagy ES129 Cancel Call Forward Cancel the Programmed Call Forward Voice Mail Code130 Message Retrieval 131To cancel automatic retrieval 132Glossary 133134 Term Definition Do Not Disturb135 Term Definition New Message Folder136 Term Definition Security CodeIndex 137138 139 140 141 142
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