Manage Mailbox
Change User Options
Create or Record Over Busy Greeting
You can record your own custom busy greeting (menu shown below) that plays when callers reach your extension and it is busy. While your callers are listening to the busy greeting, they can enter a different mailbox number, press to hold (if configured for your mailbox by the System Administrator), or remain on the line to leave a message.
From the Change User Options Menu:
Record Busy Greeting
Record a greeting
Press 
when done.
Review recording
Re-record
Append recording
Cancel recording
Save recording
4556
Note Depending on the configuration of your telephone and telephone system, Stratagy ES may not receive a busy tone when callers reach your extension. If Stratagy ES doesn’t receive a busy tone, your selected personal greeting plays instead.
If a custom greeting is not recorded, the default system busy greeting plays.
64 | Stratagy ES User Guide 01/03 |