Samsung DCS KEYSET manual Busy Line Queuing With Callback

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Busy Line Queuing With Callback

If you receive a busy signal when you are selecting an outside line, this means that the line or group of lines is busy.

1.Press the CALLBACK key or dial 44. You will hear confirmation tone.

When the line becomes free the system will call you back.

2.Lift the handset or press the ANS/RLS key to answer, wait for dial tone and dial the telephone number or speed dial number again.

Note:

•A callback will be cancelled if not answered within 30 seconds. If you have set a callback, your CALLBACK key will light.

•If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before dialling.

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Contents Samsung Publication Information EU Declaration of Conformity Rtte EU Declaration of Conformity see previous Page Contents Samsung DCS Keyset User Guide Paging and Messaging Convenience FeaturesCustomising Your Keyset Add-On Module Your DCS Keyphone System Things You Should KnowYour DCS Keyset Call Indications Volume Controls SpeakerphoneHot Keypad System Tones in the UKSelecting Key Features Using Menus Name Call Other ANSSystem Access Codes LCD 24B Keyset Layout Labelling Programmable KeysLCD 12B Keyset Layout LCD 6B Keyset Layout Hold KEY Pullout Directory TrayAdd-On Module AOM Layout Outside Calls Making An Outside CallRecall Dial Tone Answering An Outside CallUniversal Answer Device Sending a FlashBusy Line Queuing With Callback Calling Other Extensions Internal CallsAnswering Internal Calls Voice Announce Mode Busy Extension CallbackBusy Extension Camp-On Calling Your System OperatorBarge-in On An Extension Exclusive Hold Call ProcessingSystem Hold Hold RecallConsultation Hold Retrieving Calls Held At Another ExtensionTransferring Calls Transfer With Camp-On Call WaitingLeaving a Conference Conference CallsTo drop a party from your conference call Forwarding Calls 600Forward No Answer Extension Call Pickup Group Call PickupSamsung DCS Keyset User Guide Dialling Features Speed DiallingProgramming Personal Speed Dial Numbers One-Touch Speed Dialling Last Number Redial Save Number With RedialAutomatic Redial/Retry Chain DiallingPulse To Tone Changeover Voice Dialler Recording a Voice Dialler NamePlacing a Voice Dialler Call Making An Internal Paging and MessagingMaking An External All Meet Me Page / Meet Me AnswerCall Park Setting a Message IndicationTo retrieve a parked call Cancelling Messages Returning MessagesProgrammed Messages Messages 11-20 are blank for new messagesTo cancel this message To set a messageDo Not Disturb DND Convenience FeaturesTo cancel DND One-Time DNDMute Appointment Reminder/Alarm ClockTo set alarms Background MusicTo cancel any alarms you have set To Answer an AlarmAnswering the Doorphone Boss/Secretary Hotline Calling the Doorphone/Room MonitorGroup Listening Account Codes Locking Your KeysetOff-Hook Voice Announcing Ohva Making Ohva CallsOhva Block In/Out of GroupReceiving Ohva Calls Ohva RejectPage Select Ring Tone Set Answer ModeCustomising Your Keyset Change Your PasscodeAutomatic Hold Headset OperationRejoining a Key Confirmation ToneRing Preference Call Progress Displays Display FeaturesSetting Extension Names Directory InformationPress the Trsf key to store the name Dial By Directory Personal Speed Dial NamesTo dial by directory Timer Function Call Duration TimerAuto Timer Display Number DialledCall Cost Viewing Message IndicationsAlarm Reminder Messages Adding Extenders to Key AssignmentsPress the Trsf key to store the data and exit programming Viewing the Next Clip Call Calling Line Identification Presentation ClipSelecting Your Clip Display Saving the Clip NumberInquire Clip Park/Hold Information Redialling a Saved Clip NumberStoring a Clip Number From an idle keysetReviewing Past Clip Calls If you are on a callLCR With Clear Add-On Module Personal Speed Dial Numbers Samsung DCS Keyset User Guide Page Changed System Access Codes Code FeatureSystem Access Codes