Avaya 555-250-701 manual Telephone User Checklist, See

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2420 Telephone User Checklist

The remainder of this guide contains procedures for using specific screens, features, and keys on the 2420 telephone. The following table directs you to sections explaining specific activities you may want to perform.

To	See

Understand call appearance/	“The Home Screen” on page 7
feature button displays

Change call appearance/feature	“The Options Screen” on page 32
button layout by enabling Call
Center mode

Handle calls (that is, answer and	“Call-Handling Features” on page 10
make calls, hold calls, transfer
calls, redial numbers, set up
conference calls, etc.)

Understand your personal directory	“The Speed Dial Screen” on page 15
vs. the call processing system
Directory feature

Create and maintain a Speed Dial	“Managing Your Speed Dial List” on
List	page 17

Make Speed Dial calls	“Call-Handling Features” on page 10

Customize the labels of the call	“Managing Your Call Appearance/
appearance/feature buttons	Feature Button Labels” on page 29

Understand the Call Log Summary	“The Call Log Screens” on page 21
and Call Detail screens

Change the default Call Log	“Call Log Setup” on page 35
settings

View or update information saved	“Using the Call Log” on page 25
in the Call Log

Make calls from the Call Log	“Using the Call Log” on page 25

Retrieve voice mail messages	“Getting Messages” on page 14

Check lamp and display	“Self Test” on page 36
component status

Change default language, ring	“Selecting Personalized Options” on
pattern, display contrast, display	page 34
mode, visual ring settings

Erase all personalized options and	“Selecting Personalized Options” on
restore default settings	page 34

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Contents Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights ReservedContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Safety Information Support for Optional DevicesTelephone Components 2420 Telephone ComponentsFollowing items correspond to the numbers in Figure Telephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Navigating in the Home Screen PagesCall Appearance and Call Identification Displays PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionAnswer a call Call-Handling FeaturesMake a call Redial Speed DialHold Speed Dial screen is displayedTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTransfer Completed message is displayed TransferTo transfer the current call to another extension Conference Getting MessagesMessage Speed Dial Screen Sample Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenManaging Your Speed Dial List Quick Access to Speed Dial EntriesInsert Mode Entering CharactersAdding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Edit screen is displayed with the Name field underscored Editing Speed Dial EntriesEdit Name screen is displayed To edit stored speed dial entriesDelete this entry? prompt is displayed Deleting Speed Dial EntriesDelete screen is displayed To delete stored speed dial entriesCall Log Screens Call Log Summary ScreenWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenMaking Calls from the Call Log Using the Call LogViewing the Call Log Call Log Summary screen is displayedEntry is saved to your Speed Dial List Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenLabel Action screen is displayed Managing Your Call Appearance/ Feature Button LabelsEditing Labels Label Select screen is displayedViewing the Default Labels To view the default labelsTo restore the default labels Restoring the Default LabelsLabel Restore screen is displayed Confirm Erase All prompt is displayedOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options ScreenDisplay Contrast Selecting Personalized OptionsRing Pattern Options screen is displayedCall Log Setup New contrast level is setVisual Ringing Alert screen is displayed Visual RingSelf Test To set the Visual Ring optionDisplay Mode screen is displayed Display Mode Call Center ModeTo set the Display Mode option Erase All To erase all personalized settingsConfirm Erase screen is displayed Your language selection is saved LanguageSelect Language screen is displayed To select a screen display languageAbbreviated Dialing/Automatic Dialing AD Using Selected Voice FeaturesTo call a number using an AD button To program a number on an AD buttonCall Park To cancel Call ForwardingCall Forwarding All Calls To retrieve a parked call from another extensionMessage lamp goes on at the called telephone if so equipped Call Pickup and Directed Call PickupLeave Word Calling To pick up a call directly for someone else in your officeSend All Calls To cancel a Leave Word Calling messageTo cancel Send All Calls To leave a message without ringing an extensionWhisper Both people on the other call hear a beepDirectory Using Display FeaturesCall Timer and Timer To search the directory for a nameInspect To use the Inspect featureTo place a call to the name shown on the display Feedback Tones Tones and Their MeaningRinging Tones Rings MeaningCoverage Index NumericsPage