Avaya 555-250-701 manual Dialing Conventions, Adding Speed Dial Entries

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Dialing Conventions

It is important that you observe the following conventions as you enter speed dial numbers:

You can enter telephone numbers up to 20 characters long, including special characters and spaces.

You must include the code required to access an outside line (for example, “9”) for external telephone numbers.

You can use the Pause softkey to insert a 1.5-second pause. It is often useful to include a pause (or series of pauses) in beeper/pager numbers to allow a paging system enough time to answer.

You can use the Hyphen softkey to insert hyphens between segments of a telephone number (for example, “9-732-555-1212”). The hyphen may make the number easier for you to read but does not affect dialing.

Adding Speed Dial Entries

You can store up to 104 personal speed dial entries in the 2420 telephone. When the maximum number of entries is stored, you must delete existing entries before the 2420 telephone allows you to enter new ones.

To add speed dial entries to your personal directory

1.From the Home screen, press the SpDial softkey.

The Speed Dial screen is displayed (or, if no Speed Dial List already exists, the Empty Speed Dial List screen is displayed).

2.Press the Add softkey.

The Edit Name screen is displayed with the Name field underscored.

Note: If the directory is full, a message is displayed indicating that your Speed Dial list is full. You must delete an existing entry before a new entry can be added. See “Deleting Speed Dial Entries” on page 20.

3.Using the dialpad, enter the name for your speed dial entry. You can enter up to 13 characters. By default, the first letter you enter appears in uppercase, and the following characters in the word appear in lowercase.

Note: You can use the Case softkey to switch between uppercase and lowercase. You can use the Space softkey to insert a space between first and last names. After you enter a space, the next character will be an uppercase letter, and the following characters in that word will appear in lowercase. If you are entering special characters, you can use the * (star key) to cycle through the period and star characters. You can use the # (pound) key to cycle through the hyphen and pound characters.

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Contents Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights ReservedContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Safety Information Support for Optional DevicesTelephone Components 2420 Telephone ComponentsFollowing items correspond to the numbers in Figure Telephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Navigating in the Home Screen PagesCall Appearance and Call Identification Displays PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionAnswer a call Call-Handling FeaturesMake a call Redial Speed DialHold Speed Dial screen is displayedTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTransfer Completed message is displayed TransferTo transfer the current call to another extension Conference Getting MessagesMessage Speed Dial Screen Sample Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenManaging Your Speed Dial List Quick Access to Speed Dial EntriesInsert Mode Entering CharactersAdding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Edit screen is displayed with the Name field underscored Editing Speed Dial EntriesEdit Name screen is displayed To edit stored speed dial entriesDelete this entry? prompt is displayed Deleting Speed Dial EntriesDelete screen is displayed To delete stored speed dial entriesCall Log Screens Call Log Summary ScreenWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenMaking Calls from the Call Log Using the Call LogViewing the Call Log Call Log Summary screen is displayedEntry is saved to your Speed Dial List Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenLabel Action screen is displayed Managing Your Call Appearance/ Feature Button LabelsEditing Labels Label Select screen is displayedViewing the Default Labels To view the default labelsTo restore the default labels Restoring the Default LabelsLabel Restore screen is displayed Confirm Erase All prompt is displayedOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options ScreenDisplay Contrast Selecting Personalized OptionsRing Pattern Options screen is displayedCall Log Setup New contrast level is setVisual Ringing Alert screen is displayed Visual RingSelf Test To set the Visual Ring optionDisplay Mode screen is displayed Display Mode Call Center ModeTo set the Display Mode option Erase All To erase all personalized settingsConfirm Erase screen is displayed Your language selection is saved LanguageSelect Language screen is displayed To select a screen display languageAbbreviated Dialing/Automatic Dialing AD Using Selected Voice FeaturesTo call a number using an AD button To program a number on an AD buttonCall Park To cancel Call ForwardingCall Forwarding All Calls To retrieve a parked call from another extensionMessage lamp goes on at the called telephone if so equipped Call Pickup and Directed Call PickupLeave Word Calling To pick up a call directly for someone else in your officeSend All Calls To cancel a Leave Word Calling messageTo cancel Send All Calls To leave a message without ringing an extensionWhisper Both people on the other call hear a beepDirectory Using Display FeaturesCall Timer and Timer To search the directory for a nameInspect To use the Inspect featureTo place a call to the name shown on the display Feedback Tones Tones and Their MeaningRinging Tones Rings MeaningCoverage Index NumericsPage