Avaya 555-250-701 manual Getting Messages, Conference

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Conference

The Conference feature allows you to conference up to six parties (including yourself) on a call.

To add another party to a call

1.Press .

2.When you hear dial tone, dial the number of the person you want to add to the call.

3.Wait for an answer.

4.To add the person to the call, press again.

(If the called party does not answer or does not want to join the

conference, press . Then, you can return to the held call by pressing its call appearance button.

5.Repeat Steps 1 through 4 for additional conference connections.

To add a held call to an active call

1.Press .

2.When you hear dial tone, press the call appearance button corresponding to the held call.

3.Press again.

To remove the last person added to the conference call

1.Make sure that the conferenced call appearance is selected.

2.Press .

Getting Messages

Message

Your Message lamp turns on when a caller has left a message for you. Press

the button to retrieve your messages, and follow the prompts.

Note: Certain features must be programmed by your system manager to activate the Message button. Please see your system manager if the message lamp is not working properly. See Chapter 21, “Features and Technical Reference,” of the Administrator’s Guide for Avaya MultiVantage™ Software, Document No. 555-233-506 for Message button programming information.

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Contents Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights ReservedContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Safety Information Support for Optional DevicesTelephone Components 2420 Telephone ComponentsFollowing items correspond to the numbers in Figure Telephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Navigating in the Home Screen PagesCall Appearance and Call Identification Displays PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionCall-Handling Features Answer a callMake a call Redial Speed DialHold Speed Dial screen is displayedTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTransfer Transfer Completed message is displayedTo transfer the current call to another extension Getting Messages ConferenceMessage Speed Dial Screen Sample Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenManaging Your Speed Dial List Quick Access to Speed Dial EntriesInsert Mode Entering CharactersDialing Conventions Adding Speed Dial EntriesTo add speed dial entries to your personal directory Edit screen is displayed with the Name field underscored Editing Speed Dial EntriesEdit Name screen is displayed To edit stored speed dial entriesDelete this entry? prompt is displayed Deleting Speed Dial EntriesDelete screen is displayed To delete stored speed dial entriesCall Log Screens Call Log Summary ScreenWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenMaking Calls from the Call Log Using the Call LogViewing the Call Log Call Log Summary screen is displayedEntry is saved to your Speed Dial List Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenLabel Action screen is displayed Managing Your Call Appearance/ Feature Button LabelsEditing Labels Label Select screen is displayedViewing the Default Labels To view the default labelsTo restore the default labels Restoring the Default LabelsLabel Restore screen is displayed Confirm Erase All prompt is displayedOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options ScreenDisplay Contrast Selecting Personalized OptionsRing Pattern Options screen is displayedCall Log Setup New contrast level is setVisual Ringing Alert screen is displayed Visual RingSelf Test To set the Visual Ring optionDisplay Mode Call Center Mode Display Mode screen is displayedTo set the Display Mode option To erase all personalized settings Erase AllConfirm Erase screen is displayed Your language selection is saved LanguageSelect Language screen is displayed To select a screen display languageAbbreviated Dialing/Automatic Dialing AD Using Selected Voice FeaturesTo call a number using an AD button To program a number on an AD buttonCall Park To cancel Call ForwardingCall Forwarding All Calls To retrieve a parked call from another extensionMessage lamp goes on at the called telephone if so equipped Call Pickup and Directed Call PickupLeave Word Calling To pick up a call directly for someone else in your officeSend All Calls To cancel a Leave Word Calling messageTo cancel Send All Calls To leave a message without ringing an extensionWhisper Both people on the other call hear a beepDirectory Using Display FeaturesCall Timer and Timer To search the directory for a nameTo use the Inspect feature InspectTo place a call to the name shown on the display Feedback Tones Tones and Their MeaningRinging Tones Rings MeaningCoverage Index NumericsPage