Avaya 555-250-701 manual Call Log Screens, Call Log Summary Screen

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The Call Log Screens

The 2420 telephone can store up to 100 entries in the Call Log. By default, all new calls are logged, and the number of new calls is displayed below the date and time on your 2420 telephone (see “The Home Screen” on page 7).

Note: When power to the telephone is interrupted, all entries in the Call Log are erased.

You can disable the Call Log or specify certain call types you want logged using the Log Setup option on the Options screen (see “The Options Screen” on page 32).

Two screens allow you to view Call Log information:

The Call Log Summary screen

The Call Detail screen

The Call Log Summary Screen

The Call Log Summary screen, which is accessed by pressing the Log softkey on the Home screen, displays the following call identification information:

For incoming callscalling party name and telephone number (if this information is available from the call processing system). Note that the caller’s name may be abbreviated if it is longer than 16 characters.

For outgoing callsthe telephone number (that is, the digits that you entered on the 2420 telephone dialpad). If you used the speed dial list to make a call, speed dial entry name and number are displayed in the log.

Note: Outgoing calls made using the or other abbreviated dialing buttons cannot be logged.

Each page of the Call Log Summary screen can display four entries (see

Figure 4). You can use and to page through all logged calls.

1 Jane King

732-555-7866...

2

Mary Smith

732-555-3322...

3

John Jetzt

72488

4 Patty Yee

908-555-1738...

Use < > to scroll

Select entry to view details

Done

FIGURE 4 Sample Call Log Summary Screen

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Contents Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID CompatibilityContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information2420 Telephone Components Telephone ComponentsFollowing items correspond to the numbers in Figure See Telephone User ChecklistSample Home Screen Home ScreenCall Appearance and Call Identification Displays Navigating in the Home Screen PagesNavigating in the Home Screen Pages PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionAnswer a call Call-Handling FeaturesMake a call Hold Speed DialRedial Speed Dial screen is displayedTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone callTransfer Completed message is displayed TransferTo transfer the current call to another extension Conference Getting MessagesMessage Sample Speed Dial Screen Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenInsert Mode Quick Access to Speed Dial EntriesManaging Your Speed Dial List Entering CharactersAdding Speed Dial Entries Dialing ConventionsTo add speed dial entries to your personal directory Edit Name screen is displayed Editing Speed Dial EntriesEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDelete screen is displayed Deleting Speed Dial EntriesDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Summary Screen Call Log ScreensWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenSample Call Log Detail Screen Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenViewing the Call Log Using the Call LogMaking Calls from the Call Log Call Log Summary screen is displayedDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListEntry is saved to your Speed Dial List Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenEditing Labels Managing Your Call Appearance/ Feature Button LabelsLabel Action screen is displayed Label Select screen is displayedTo view the default labels Viewing the Default LabelsLabel Restore screen is displayed Restoring the Default LabelsTo restore the default labels Confirm Erase All prompt is displayedSample Options Screen Options ScreenWorking in the Options Screen Working in the Options ScreenRing Pattern Selecting Personalized OptionsDisplay Contrast Options screen is displayedNew contrast level is set Call Log SetupSelf Test Visual RingVisual Ringing Alert screen is displayed To set the Visual Ring optionDisplay Mode screen is displayed Display Mode Call Center ModeTo set the Display Mode option Erase All To erase all personalized settingsConfirm Erase screen is displayed Select Language screen is displayed LanguageYour language selection is saved To select a screen display languageTo call a number using an AD button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD To program a number on an AD buttonCall Forwarding All Calls To cancel Call ForwardingCall Park To retrieve a parked call from another extensionLeave Word Calling Call Pickup and Directed Call PickupMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your officeTo cancel Send All Calls To cancel a Leave Word Calling messageSend All Calls To leave a message without ringing an extensionBoth people on the other call hear a beep WhisperCall Timer and Timer Using Display FeaturesDirectory To search the directory for a nameInspect To use the Inspect featureTo place a call to the name shown on the display Ringing Tones Tones and Their MeaningFeedback Tones Rings MeaningCoverage Numerics IndexPage