Avaya 555-250-701 manual Sample Home Screen

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The Home Screen

The Home screen, which consists of three pages, displays the available call appearance/feature buttons, caller ID information, the current date and time, softkeys, and information provided by the Avaya call processing system.

In general, you use the Home screen to perform standard call handling. When the 2420 telephone is operating in normal display mode, eight call appearance/ feature buttons are displayed on each page of the Home screen (as shown in Figure 2).

Note: In Call Center Mode, 12 call appearance/feature button labels are displayed on each of the first two pages of the Home Screen. Four call appearance/feature buttons (with shortened labels) rather than softkey labels are displayed at the bottom of pages 1 and 2. The softkey labels are displayed on Page 3 of the Home Screen in Call Center Mode. For information about Call Center Mode, see “Display Mode (Call Center Mode)” on page 37.

The date and time information is provided by your call processing system. This information is displayed below the call appearance/feature button area when the telephone is idle.

Note: After initially plugging in a 2420 telephone or after a power outage, it may take several minutes before the time and date appear on the screen. If the date and time displayed are incorrect, contact your system manager.

If you program your 2420 telephone to log new calls, the counter displaying this number of new calls appears below the date and time. Every time you access the Call Log Summary screen (see “The Call Log Screens” on page 21) to view the information in the call log, the counter is reset to 0.

a 206	:	Timer

b 206 : Abr Program

c 206 : Call Pickup

Directory : SendAllCalls

4:10PM 3/29/02 New Calls: 4

SpDial Log Option Label

FIGURE 2 Sample Home Screen - Page 1

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Contents Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID CompatibilityContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information2420 Telephone Components Telephone ComponentsFollowing items correspond to the numbers in Figure See Telephone User ChecklistSample Home Screen Home ScreenPress Navigating in the Home Screen PagesCall Appearance and Call Identification Displays Navigating in the Home Screen PagesIcon Definition Status Icons for Feature-Specific ApplicationsStatus Icons Status IconsMake a call Call-Handling FeaturesAnswer a call Speed Dial screen is displayed Speed DialHold RedialTo end a speakerphone call SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphoneTo transfer the current call to another extension TransferTransfer Completed message is displayed Message Getting MessagesConference Sample Speed Dial Screen Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenEntering Characters Quick Access to Speed Dial EntriesInsert Mode Managing Your Speed Dial ListTo add speed dial entries to your personal directory Dialing ConventionsAdding Speed Dial Entries To edit stored speed dial entries Editing Speed Dial EntriesEdit Name screen is displayed Edit screen is displayed with the Name field underscoredTo delete stored speed dial entries Deleting Speed Dial EntriesDelete screen is displayed Delete this entry? prompt is displayedCall Log Summary Screen Call Log ScreensWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenSample Call Log Detail Screen Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenCall Log Summary screen is displayed Using the Call LogViewing the Call Log Making Calls from the Call LogEntry is deleted from the Call Log Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Entry is saved to your Speed Dial ListLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenLabel Select screen is displayed Managing Your Call Appearance/ Feature Button LabelsEditing Labels Label Action screen is displayedTo view the default labels Viewing the Default LabelsConfirm Erase All prompt is displayed Restoring the Default LabelsLabel Restore screen is displayed To restore the default labelsSample Options Screen Options ScreenWorking in the Options Screen Working in the Options ScreenOptions screen is displayed Selecting Personalized OptionsRing Pattern Display ContrastNew contrast level is set Call Log SetupTo set the Visual Ring option Visual RingSelf Test Visual Ringing Alert screen is displayedTo set the Display Mode option Display Mode Call Center ModeDisplay Mode screen is displayed Confirm Erase screen is displayed To erase all personalized settingsErase All To select a screen display language LanguageSelect Language screen is displayed Your language selection is savedTo program a number on an AD button Using Selected Voice FeaturesTo call a number using an AD button Abbreviated Dialing/Automatic Dialing ADTo retrieve a parked call from another extension To cancel Call ForwardingCall Forwarding All Calls Call ParkTo pick up a call directly for someone else in your office Call Pickup and Directed Call PickupLeave Word Calling Message lamp goes on at the called telephone if so equippedTo leave a message without ringing an extension To cancel a Leave Word Calling messageTo cancel Send All Calls Send All CallsBoth people on the other call hear a beep WhisperTo search the directory for a name Using Display FeaturesCall Timer and Timer DirectoryTo place a call to the name shown on the display To use the Inspect featureInspect Rings Meaning Tones and Their MeaningRinging Tones Feedback TonesCoverage Numerics IndexPage