Avaya 555-250-701 Managing Your Speed Dial List, Quick Access to Speed Dial Entries, Insert Mode

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Managing Your Speed Dial List

Using the Speed Dial screen, you can store up to 104 speed dial entries in your personal 2420 telephone directory. You can access this screen by pressing the SpDial softkey at the Home screen.

When you have created a speed dial list, the Speed Dial screen displays the saved entries in alphabetical order. A single page displays eight entries.

You can add entries, delete entries, and make changes to saved entries in your personal speed dial list using the softkeys displayed at the bottom of the screen. You can also save Call Log entries to your Speed Dial List.

Quick Access to Speed Dial Entries

When you access your speed dial list to select, edit, or delete entries, you can use the index feature to locate a specific entry quickly. For example, press 1 on the dialpad to move directly to the beginning of the list.

You can use keys 2 through 9 on the dialpad to locate entries beginning with the letters that correspond to these keys. For example, press 3 to locate the first entry that begins with the letter “D.” If no entries begin with the letter “D,” then the first entry that begins with the letter “E” is selected.

Insert Mode

After you select a speed dial entry for editing, you can use the Insert Mode while you are working in the Edit screen. When Insert Mode is enabled (as indicated by < icon to the right of Insert Mode in the lower right corner of the

screen display), use to move the cursor to the left without erasing

characters. For example, you can press to insert an area code in front of an existing telephone number in a saved entry.

To turn Insert Mode on and off, press its associated button on the Edit Name/ Number screen. Note that when you first access the Edit Name screen, Insert Mode is “off.”

Entering Characters

Keep in mind that each time you press a key on the dialpad, the alphabetic character associated with the key is shown on the screen display. In some cases, you may need to press the same key repeatedly to select other alphabetic characters. For example, to enter “Jack:”

Press 5 for “J.” This first letter is automatically entered as an uppercase letter. All of the following characters in the word appear in lowercase.

Press 2 for “a.” Then, press to advance the cursor.

Press 2 three consecutive times for “c.”

Press 5 twice for “k.”

Note that you must use if the next character you want to enter uses the same key as the character you just entered (for example, the characters “a” and “c” are both entered using the 2 key).

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Contents Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID CompatibilityContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information2420 Telephone Components Telephone ComponentsFollowing items correspond to the numbers in Figure See Telephone User ChecklistSample Home Screen Home ScreenCall Appearance and Call Identification Displays Navigating in the Home Screen PagesNavigating in the Home Screen Pages PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionCall-Handling Features Answer a callMake a call Hold Speed DialRedial Speed Dial screen is displayedTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone callTransfer Transfer Completed message is displayedTo transfer the current call to another extension Getting Messages ConferenceMessage Sample Speed Dial Screen Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenInsert Mode Quick Access to Speed Dial EntriesManaging Your Speed Dial List Entering CharactersDialing Conventions Adding Speed Dial EntriesTo add speed dial entries to your personal directory Edit Name screen is displayed Editing Speed Dial EntriesEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDelete screen is displayed Deleting Speed Dial EntriesDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Summary Screen Call Log ScreensWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenSample Call Log Detail Screen Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenViewing the Call Log Using the Call LogMaking Calls from the Call Log Call Log Summary screen is displayedDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListEntry is saved to your Speed Dial List Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenEditing Labels Managing Your Call Appearance/ Feature Button LabelsLabel Action screen is displayed Label Select screen is displayedTo view the default labels Viewing the Default LabelsLabel Restore screen is displayed Restoring the Default LabelsTo restore the default labels Confirm Erase All prompt is displayedSample Options Screen Options ScreenWorking in the Options Screen Working in the Options ScreenRing Pattern Selecting Personalized OptionsDisplay Contrast Options screen is displayedNew contrast level is set Call Log SetupSelf Test Visual RingVisual Ringing Alert screen is displayed To set the Visual Ring optionDisplay Mode Call Center Mode Display Mode screen is displayedTo set the Display Mode option To erase all personalized settings Erase AllConfirm Erase screen is displayed Select Language screen is displayed LanguageYour language selection is saved To select a screen display languageTo call a number using an AD button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD To program a number on an AD buttonCall Forwarding All Calls To cancel Call ForwardingCall Park To retrieve a parked call from another extensionLeave Word Calling Call Pickup and Directed Call PickupMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your officeTo cancel Send All Calls To cancel a Leave Word Calling messageSend All Calls To leave a message without ringing an extensionBoth people on the other call hear a beep WhisperCall Timer and Timer Using Display FeaturesDirectory To search the directory for a nameTo use the Inspect feature InspectTo place a call to the name shown on the display Ringing Tones Tones and Their MeaningFeedback Tones Rings MeaningCoverage Numerics IndexPage