Avaya 555-250-701 manual Managing Your Call Appearance/ Feature Button Labels, Editing Labels

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Managing Your Call Appearance/ Feature Button Labels

Using the Label Action screen, you can customize the labels of the call appearance/feature buttons on the 2420 telephone and the EU24 Expansion Module (if installed), view the labels of the call appearance/feature buttons on the call processing system, and restore the default labels of all the call appearance/feature buttons. You can access this screen by pressing the Label softkey at the Home screen.

Editing Labels

You can change the labels of the call appearance/feature buttons on your telephone and EU24 Expansion Module (if installed). These new labels are stored in your 2420 telephone.

To edit call appearance/feature button labels

1.From the Home screen, press the Label softkey.

The Label Action screen is displayed.

2.Press the Edit softkey.

The Label Select screen is displayed.

Note: You can use and to locate the label you want to edit.

3.Press the feature button on the 2420 telephone or EU24 Expansion Module (if installed) corresponding to the label you want to edit.

The Label Edit screen is displayed. The New Label field displays the current customized label (if any), and the System Label fields displays the system default label.

If you have not yet changed the default label, an underscore appears next to the New Label field. If you selected a call appearance, a letter (such as “a”) and a space appear next to the New Label field. You can

delete the letter and space by pressing twice.

If you have already changed the default label, an underscore appears after the last letter of the information displayed in the New Label field.

4.Using the dialpad, edit the label. You can enter up to 13 characters. By default, the first letter you enter appears in uppercase, and the following characters appear in lowercase.

Note: You can use the Case softkey to switch between uppercase and lowercase. You can use the Space softkey to insert a space between first and last names. If you are entering special characters, you can use the * (star key) to cycle through the period and star characters. You can use the # (pound key) to cycle through the hyphen and pound characters.

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Contents Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID CompatibilityContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information2420 Telephone Components Telephone ComponentsFollowing items correspond to the numbers in Figure See Telephone User ChecklistSample Home Screen Home ScreenCall Appearance and Call Identification Displays Navigating in the Home Screen PagesNavigating in the Home Screen Pages PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionCall-Handling Features Answer a callMake a call Hold Speed DialRedial Speed Dial screen is displayedTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone callTransfer Transfer Completed message is displayedTo transfer the current call to another extension Getting Messages ConferenceMessage Sample Speed Dial Screen Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenInsert Mode Quick Access to Speed Dial EntriesManaging Your Speed Dial List Entering CharactersDialing Conventions Adding Speed Dial EntriesTo add speed dial entries to your personal directory Edit Name screen is displayed Editing Speed Dial EntriesEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDelete screen is displayed Deleting Speed Dial EntriesDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Summary Screen Call Log ScreensWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenSample Call Log Detail Screen Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenViewing the Call Log Using the Call LogMaking Calls from the Call Log Call Log Summary screen is displayedDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListEntry is saved to your Speed Dial List Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenEditing Labels Managing Your Call Appearance/ Feature Button LabelsLabel Action screen is displayed Label Select screen is displayedTo view the default labels Viewing the Default LabelsLabel Restore screen is displayed Restoring the Default LabelsTo restore the default labels Confirm Erase All prompt is displayedSample Options Screen Options ScreenWorking in the Options Screen Working in the Options ScreenRing Pattern Selecting Personalized OptionsDisplay Contrast Options screen is displayedNew contrast level is set Call Log SetupSelf Test Visual RingVisual Ringing Alert screen is displayed To set the Visual Ring optionDisplay Mode Call Center Mode Display Mode screen is displayedTo set the Display Mode option To erase all personalized settings Erase AllConfirm Erase screen is displayed Select Language screen is displayed LanguageYour language selection is saved To select a screen display languageTo call a number using an AD button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD To program a number on an AD buttonCall Forwarding All Calls To cancel Call ForwardingCall Park To retrieve a parked call from another extensionLeave Word Calling Call Pickup and Directed Call PickupMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your officeTo cancel Send All Calls To cancel a Leave Word Calling messageSend All Calls To leave a message without ringing an extensionBoth people on the other call hear a beep WhisperCall Timer and Timer Using Display FeaturesDirectory To search the directory for a nameTo use the Inspect feature InspectTo place a call to the name shown on the display Ringing Tones Tones and Their MeaningFeedback Tones Rings MeaningCoverage Numerics IndexPage