Avaya 555-250-701 manual Following items correspond to the numbers in Figure

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TABLE 1 The 2420 Telephone Components

The following items correspond to the numbers in Figure 1.

1) Call appearance/feature buttons

7) Dialpad — Standard 12-button pad

— For accessing incoming/outgoing

for dialing telephone numbers.

lines and programmed features. An

 

 

underscore indicates the currently

 

 

selected call appearance.

 

 

 

 

 

 

 

 

 

2) Display — This area shows the

8) Speaker button

— For

Home, Speed Dial, Call Log, and

accessing the built-in two-way

Options screens.

 

 

speakerphone. The light associated

 

 

 

 

 

with this button turns on when the

 

 

 

 

 

speakerphone is active.

 

 

 

 

 

 

 

 

3) Softkeys — These keys allow you to

9) Headset button

— For

perform specific functions. The

activating a headset connected to the

functions available and the

2420 telephone. The light associated

corresponding softkey labels change

with this button turns on when the

according to the screen displayed.

headset is active.

 

 

 

 

 

 

 

 

4) Exit button

 

 

— Pressing this

10) Mute button

— For turning

 

button returns you to the first page of

off the microphone (handset, headset,

the Home screen.

 

 

or speaker). When the Mute feature is

 

 

 

 

 

active, the associated light turns on

 

 

 

 

 

and the person at the other end of the

 

 

 

 

 

call cannot hear you.

 

 

 

 

 

 

 

5) Arrow keys

— Depending

11) Volume control buttons — For

on the current screen display, you can

adjusting speaker, handset, headset, or

use these keys to move between

ringer volume depending on which

screen pages, to cycle through Call

component is in use.

 

Log and Speed Dial entries, and to

 

 

move the cursor during data entry.

 

 

 

 

 

 

 

 

6) Message lamp — This lamp is lit

12) Call handling buttons — For call

when a message has arrived in your

handling activities. See “Call-Handling

voice mailbox. When you set this lamp

Features” on page 10 for more

to Visual Ring, it flashes to alert you to

information.

 

incoming calls. You can retrieve

 

 

messages using the

 

button.

 

 

 

 

 

 

 

 

 

5

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Contents Digital Telephone User’s Guide Avaya Inc All Rights Reserved Hearing AID CompatibilityContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Support for Optional Devices Safety Information2420 Telephone Components Telephone ComponentsFollowing items correspond to the numbers in Figure See Telephone User ChecklistSample Home Screen Home ScreenCall Appearance and Call Identification Displays Navigating in the Home Screen PagesNavigating in the Home Screen Pages PressStatus Icons Status Icons for Feature-Specific ApplicationsStatus Icons Icon DefinitionCall-Handling Features Answer a callMake a call Hold Speed DialRedial Speed Dial screen is displayedTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone callTransfer Transfer Completed message is displayedTo transfer the current call to another extension Getting Messages ConferenceMessage Sample Speed Dial Screen Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenInsert Mode Quick Access to Speed Dial EntriesManaging Your Speed Dial List Entering CharactersDialing Conventions Adding Speed Dial EntriesTo add speed dial entries to your personal directory Edit Name screen is displayed Editing Speed Dial EntriesEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDelete screen is displayed Deleting Speed Dial EntriesDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Summary Screen Call Log ScreensWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenSample Call Log Detail Screen Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenViewing the Call Log Using the Call LogMaking Calls from the Call Log Call Log Summary screen is displayedDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListEntry is saved to your Speed Dial List Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenEditing Labels Managing Your Call Appearance/ Feature Button LabelsLabel Action screen is displayed Label Select screen is displayedTo view the default labels Viewing the Default LabelsLabel Restore screen is displayed Restoring the Default LabelsTo restore the default labels Confirm Erase All prompt is displayedSample Options Screen Options ScreenWorking in the Options Screen Working in the Options ScreenRing Pattern Selecting Personalized OptionsDisplay Contrast Options screen is displayedNew contrast level is set Call Log SetupSelf Test Visual RingVisual Ringing Alert screen is displayed To set the Visual Ring optionDisplay Mode Call Center Mode Display Mode screen is displayedTo set the Display Mode option To erase all personalized settings Erase AllConfirm Erase screen is displayed Select Language screen is displayed LanguageYour language selection is saved To select a screen display languageTo call a number using an AD button Using Selected Voice FeaturesAbbreviated Dialing/Automatic Dialing AD To program a number on an AD buttonCall Forwarding All Calls To cancel Call ForwardingCall Park To retrieve a parked call from another extensionLeave Word Calling Call Pickup and Directed Call PickupMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your officeTo cancel Send All Calls To cancel a Leave Word Calling messageSend All Calls To leave a message without ringing an extensionBoth people on the other call hear a beep WhisperCall Timer and Timer Using Display FeaturesDirectory To search the directory for a nameTo use the Inspect feature InspectTo place a call to the name shown on the display Ringing Tones Tones and Their MeaningFeedback Tones Rings MeaningCoverage Numerics IndexPage