Avaya 555-250-701 manual Using Selected Voice Features, Abbreviated Dialing/Automatic Dialing AD

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Using Selected Voice Features

The following features are available only if your system manager has administered them as feature buttons on your 2420 telephone or has supplied you with the required feature access codes.

Abbreviated Dialing/Automatic Dialing (AD)

The Abbreviated Dialing (AD) feature allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature access code and can contain up to 24 digits. Abbreviated Dialing offers four possible types of lists—Personal, Group, System, and Enhanced, and you can have a total of three lists. (Of these three lists, you can have only one System List and one Enhanced List.) You program numbers on a Personal List; numbers on Group Lists are programmable by the controller of the list; System Lists and Enhanced Lists are programmable only by the system manager.

Note: Calls that you make using the Abbreviated Dialing/Automatic Dialing feature are not stored in the Call Log—even if you have programmed the 2420 telephone to log outgoing calls.

To place a call using an AD list button or feature access code

1.Press the AD list button (if administered) or Dial the appropriate AD List code for List 1, or List 2, or List 3.

2.When you hear dial tone, dial the desired list item (1, 2, 3...).

Note: An Enhanced List may also be available; see your system manager.

You can also program a number on an AD button that is not stored on an AD list. This Automatic Dialing number can be up to 16 digits and have a five- character label.

To program a number on an AD button

Note: You must have an Abbreviated Program (Abr Program) button administered as well as the AD button. For this feature to work,

the speaker will be activated. Pressing does not exit programming mode. You must hang up to update the display and exit programming mode.

1.Press the Abr Program button.

2.Follow the prompts on your display to program the number and label.

3.Press the # key to save the entry.

4.Press another AD button to program.

Note: If you make a mistake while programming, press the # key to save the entry and then start over.

To call a number using an AD button

Press the AD button to automatically dial the stored number.

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Contents Digital Telephone User’s Guide Hearing AID Compatibility Avaya Inc All Rights ReservedContents Using Display Features Tones and Their Meaning Index Overview Support for Call Center Users Safety Information Support for Optional DevicesTelephone Components 2420 Telephone ComponentsFollowing items correspond to the numbers in Figure Telephone User Checklist SeeHome Screen Sample Home ScreenNavigating in the Home Screen Pages Call Appearance and Call Identification DisplaysNavigating in the Home Screen Pages PressStatus Icons for Feature-Specific Applications Status IconsStatus Icons Icon DefinitionMake a call Call-Handling FeaturesAnswer a call Speed Dial HoldRedial Speed Dial screen is displayedSpeakerphone To change from the speakerphone to the handsetTo change from the handset to the speakerphone To end a speakerphone callTo transfer the current call to another extension TransferTransfer Completed message is displayed Message Getting MessagesConference Speed Dial Screen Sample Speed Dial ScreenWorking in the Speed Dial Screen Working in the Speed Dial ScreenQuick Access to Speed Dial Entries Insert ModeManaging Your Speed Dial List Entering CharactersTo add speed dial entries to your personal directory Dialing ConventionsAdding Speed Dial Entries Editing Speed Dial Entries Edit Name screen is displayedEdit screen is displayed with the Name field underscored To edit stored speed dial entriesDeleting Speed Dial Entries Delete screen is displayedDelete this entry? prompt is displayed To delete stored speed dial entriesCall Log Screens Call Log Summary ScreenWorking in the Call Log Summary Screen Working in the Call Log Summary ScreenCall Log Detail Screen Sample Call Log Detail ScreenWorking in the Call Log Detail Screen Working in the Call Log Detail ScreenUsing the Call Log Viewing the Call LogMaking Calls from the Call Log Call Log Summary screen is displayedSaving a Call Log Entry to Your Speed Dial List Deleting a Call Log EntryEntry is saved to your Speed Dial List Entry is deleted from the Call LogLabel Action Screen Label Action ScreenWorking in the Label Action Screen Working in the Label Action ScreenManaging Your Call Appearance/ Feature Button Labels Editing LabelsLabel Action screen is displayed Label Select screen is displayedViewing the Default Labels To view the default labelsRestoring the Default Labels Label Restore screen is displayedTo restore the default labels Confirm Erase All prompt is displayedOptions Screen Sample Options ScreenWorking in the Options Screen Working in the Options ScreenSelecting Personalized Options Ring PatternDisplay Contrast Options screen is displayedCall Log Setup New contrast level is setVisual Ring Self TestVisual Ringing Alert screen is displayed To set the Visual Ring optionTo set the Display Mode option Display Mode Call Center ModeDisplay Mode screen is displayed Confirm Erase screen is displayed To erase all personalized settingsErase All Language Select Language screen is displayedYour language selection is saved To select a screen display languageUsing Selected Voice Features To call a number using an AD buttonAbbreviated Dialing/Automatic Dialing AD To program a number on an AD buttonTo cancel Call Forwarding Call Forwarding All CallsCall Park To retrieve a parked call from another extensionCall Pickup and Directed Call Pickup Leave Word CallingMessage lamp goes on at the called telephone if so equipped To pick up a call directly for someone else in your officeTo cancel a Leave Word Calling message To cancel Send All CallsSend All Calls To leave a message without ringing an extensionWhisper Both people on the other call hear a beepUsing Display Features Call Timer and TimerDirectory To search the directory for a nameTo place a call to the name shown on the display To use the Inspect featureInspect Tones and Their Meaning Ringing TonesFeedback Tones Rings MeaningCoverage Index NumericsPage